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Description

ElevenLabs has unveiled Scribe, a cutting-edge Automatic Speech Recognition (ASR) model that aims to provide remarkably accurate transcriptions in 99 different languages. This innovative system is tailored to effectively manage a wide range of real-world audio situations, featuring capabilities such as word-level timestamps, speaker identification, and audio-event tagging. In benchmark evaluations like FLEURS and Common Voice, Scribe has outperformed leading models, including Gemini 2.0 Flash, Whisper Large V3, and Deepgram Nova-3, achieving impressive word error rates of 98.7% for Italian and 96.7% for English. Additionally, Scribe shows a significant reduction in errors for languages that have often faced challenges, such as Serbian, Cantonese, and Malayalam, where competing models frequently report error rates above 40%. Furthermore, developers can easily incorporate Scribe into their applications via ElevenLabs' speech-to-text API, which returns structured JSON transcripts enriched with comprehensive annotations. This level of accessibility and performance is set to revolutionize the field of transcription and enhance the user experience across various applications.

Description

VocalLabs creates and operates a voice AI engine that powers lifelike AI voice agents for various applications, including sales calls, customer service, lead qualification, collections, and surveys. Companies can streamline both incoming and outgoing calls across phone, web, and mobile platforms, while partners have the opportunity to establish their own voice AI brand using the provided platform. The service is fully customizable, allowing businesses to display their logo on the console, utilize their domain for calls, and have their branding on reports, all while ensuring multi-tenant client isolation with flexible billing options based on usage. Calls are managed through numbers in over 50 countries using SIP, WebRTC, and PSTN, boasting an impressive 99.9% uptime, along with features such as automatic failover and the ability to scale as needed. Users can route any call to various providers, including OpenAI, Deepgram, and ElevenLabs, and can distribute live traffic among multiple models. Additionally, developers can access a suite of tools, including REST APIs, webhooks, SDKs for JavaScript, TypeScript, and Python, as well as an MCP server designed for integration with Claude, Cursor, and VS Code Copilot, further enhancing the platform's versatility.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ElevenLabs Yes 
JSON Yes 
MacWhisper Yes 
SnapVee Studio Yes 

Integrations

ElevenLabs No 
JSON No 
MacWhisper No 
SnapVee Studio No 

Pricing Details

$5 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ElevenLabs

Founded

2022

Country

United Kingdom

Website

elevenlabs.io/blog/meet-scribe

Vendor Details

Company Name

VocalLabs

Country

India

Website

vocallabs.ai

Product Features

Product Features

Alternatives

Alternatives

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