Average Ratings 24 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

ScreenRec is a simple screen recording software for Windows, Linux, and Mac that helps users record screen activity, webcam video, microphone input, and computer audio. It works well for software tutorials, online teaching, internal training, support videos, and team communication. With free cloud storage, no watermark, and unlimited recording time, ScreenRec makes it easy to create longer recordings and keep them accessible online. Each recording also gets a unique private link for quick and convenient sharing.

Description

Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Dropbox Yes 
Freshchat No 
Freshdesk No 
Google Drive Yes 
Help Scout No 
Intercom No 
YouTube Yes 
Zendesk No 

Integrations

Dropbox No 
Freshchat Yes 
Freshdesk Yes 
Google Drive No 
Help Scout Yes 
Intercom Yes 
YouTube No 
Zendesk Yes 

Pricing Details

$8/Month & $4/Month for Annual
The Basic Plan also known as Free Forever Plan is activated as soon as you Sign up with a valid email. This plan is for personal use only. With Free Forever Plan you get:
2 GB Cloud Storage, Unlimited Recording length, No Watermark, Up to 720p recording quality, Screen, camera & audio recording, Screenshots + Annotations,

Pro Plan ($8/Month, $4 if you Pay Annual Charges Upfront) includes:
Everything in Free Forever, 50 GB Cloud Storage, Business use allowed, Up to 1080p recording quality, Pause & resume recording, Skip recording countdown, Smooth 60 FPS recording, Highlighting the cursor, etc.

Premium Plan ($81/Month and $49/Month if you Pay Annual Charges Upfront) includes:
200 GB Cloud Storage, Plus everything Pro Plan offers, Up to 4K recording quality, 5 User Seats, Centralized Billing, 1200 Dictation Minutes per month, Priority Support
Free Trial No 
Free Version Yes 

Pricing Details

$8/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ScreenRec

Founded

2018

Country

Bulgaria

Website

screenrec.com

Vendor Details

Company Name

Screendesk

Founded

2022

Country

United Kingdom

Website

screendesk.io

Product Features

Screen Recording

Annotations / Drawing Yes 
Audio Capture No 
Backup No 
Collaboration Tools Yes 
File Sharing Yes 
Multi-Screen Recording No 
Screen Capture Yes 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Screen Recording

Annotations / Drawing No 
Audio Capture No 
Backup No 
Collaboration Tools No 
File Sharing No 
Multi-Screen Recording No 
Screen Capture No 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

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