Average Ratings 24 Ratings
Average Ratings 0 Ratings
Description
ScreenRec is a simple screen recording software for Windows, Linux, and Mac that helps users record screen activity, webcam video, microphone input, and computer audio. It works well for software tutorials, online teaching, internal training, support videos, and team communication. With free cloud storage, no watermark, and unlimited recording time, ScreenRec makes it easy to create longer recordings and keep them accessible online. Each recording also gets a unique private link for quick and convenient sharing.
Description
Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Dropbox
Yes
Freshchat
No
Freshdesk
No
Google Drive
Yes
Help Scout
No
Intercom
No
YouTube
Yes
Zendesk
No
Integrations
Dropbox
No
Freshchat
Yes
Freshdesk
Yes
Google Drive
No
Help Scout
Yes
Intercom
Yes
YouTube
No
Zendesk
Yes
Pricing Details
$8/Month & $4/Month for Annual
The Basic Plan also known as Free Forever Plan is activated as soon as you Sign up with a valid email. This plan is for personal use only. With Free Forever Plan you get:
2 GB Cloud Storage, Unlimited Recording length, No Watermark, Up to 720p recording quality, Screen, camera & audio recording, Screenshots + Annotations,
Pro Plan ($8/Month, $4 if you Pay Annual Charges Upfront) includes:
Everything in Free Forever, 50 GB Cloud Storage, Business use allowed, Up to 1080p recording quality, Pause & resume recording, Skip recording countdown, Smooth 60 FPS recording, Highlighting the cursor, etc.
Premium Plan ($81/Month and $49/Month if you Pay Annual Charges Upfront) includes:
200 GB Cloud Storage, Plus everything Pro Plan offers, Up to 4K recording quality, 5 User Seats, Centralized Billing, 1200 Dictation Minutes per month, Priority Support
2 GB Cloud Storage, Unlimited Recording length, No Watermark, Up to 720p recording quality, Screen, camera & audio recording, Screenshots + Annotations,
Pro Plan ($8/Month, $4 if you Pay Annual Charges Upfront) includes:
Everything in Free Forever, 50 GB Cloud Storage, Business use allowed, Up to 1080p recording quality, Pause & resume recording, Skip recording countdown, Smooth 60 FPS recording, Highlighting the cursor, etc.
Premium Plan ($81/Month and $49/Month if you Pay Annual Charges Upfront) includes:
200 GB Cloud Storage, Plus everything Pro Plan offers, Up to 4K recording quality, 5 User Seats, Centralized Billing, 1200 Dictation Minutes per month, Priority Support
Free Trial
No
Free Version
Yes
Pricing Details
$8/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ScreenRec
Founded
2018
Country
Bulgaria
Website
screenrec.com
Vendor Details
Company Name
Screendesk
Founded
2022
Country
United Kingdom
Website
screendesk.io
Product Features
Screen Recording
Annotations / Drawing
Yes
Audio Capture
No
Backup
No
Collaboration Tools
Yes
File Sharing
Yes
Multi-Screen Recording
No
Screen Capture
Yes
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Screen Recording
Annotations / Drawing
No
Audio Capture
No
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
No
Screen Capture
No
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No