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Description
Acquiring reviews doesn't need to be a challenging task or require additional personnel, as you can efficiently achieve this through our online reputation management system. Simply log into your dashboard via any device, input your customer's name, email, and/or mobile number, and we will manage the entire process for you. An email, text, or both will be sent to your customer, inquiring if they would recommend your business to others. Those who respond positively will be prompted immediately to share a review. When a customer indicates their willingness to recommend your services, our system guides them directly to your preferred review platforms such as Facebook, Google, Yelp, or any site you select. To streamline the feedback process, our platform seamlessly directs customers straight to the review box, removing the hassle of searching for your business online. This user-friendly approach allows customers to view your review sites and provide their feedback within seconds, making it easier than ever to enhance your online reputation. Your engagement with customers can significantly improve, ultimately fostering a stronger relationship with them.
Description
Effortlessly generate SMS and Email requests for reviews or surveys while implementing intelligent drip campaigns to boost the quantity of customer feedback and reviews. Simplify the process for satisfied customers to submit their reviews by initially assessing their sentiments. Provide dissatisfied customers with a streamlined method to share their feedback directly, thereby preventing negative reviews from being posted publicly. Through your tailored review requests, customers can submit their feedback on platforms you designate, such as Facebook, Google, Yelp, or any site you choose to include. Classify your clientele into satisfied and dissatisfied groups. Quickly direct happy customers to your review platforms, while also gathering direct feedback from those who are unhappy, which helps mitigate negative reviews. Integrate TrueReview with your preferred CRM software, and enjoy the ease of having the application automatically dispatch review requests to your customers or create new contacts on your contacts page whenever specific actions occur, such as finishing a job, closing a ticket, receiving payment for a service, or any other trigger you define in your CRM system. This seamless integration ensures that you maintain a consistent flow of customer engagement and feedback.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
Yes
Acuity Scheduling
No
Airbnb
Yes
Booking.com
Yes
Expedia
Yes
Facebook
Yes
GoCanvas
No
Google Business Profile
Yes
Google Contacts
No
Housecall Pro
No
Integrations
Axis LMS
Yes
Acuity Scheduling
Yes
Airbnb
No
Booking.com
No
Expedia
No
Facebook
No
GoCanvas
Yes
Google Business Profile
No
Google Contacts
Yes
Housecall Pro
Yes
Pricing Details
$39.00 per month
Free Trial
Yes
Free Version
No
Pricing Details
$23 per month
Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Score My Reviews
Founded
2017
Country
United States
Website
www.scoremyreviews.com
Vendor Details
Company Name
TrueReview
Founded
2019
Country
United States
Website
truereview.co
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
No
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
No
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No
