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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Scarlet Connect is an innovative cloud-based platform designed for the hospitality industry, specifically tailored to assist hotels in consolidating their sales efforts, enhancing guest interactions, managing reputations, and streamlining operational processes all within a single interface. This comprehensive solution empowers teams to optimize their tasks, increase bookings, and improve guest experiences without adding to their workload. By integrating essential tools such as a guest management system, sales prospecting capabilities, e-signature, credit card authorization, guest messaging, digital tipping, review responses, and reputation management, hotels can effectively connect with more group and individual guests prior to their stay, customize services during their visit, and gather valuable sentiment-driven insights to enhance revenue and boost positive feedback. Moreover, the sales prospecting feature accelerates the identification and outreach to potential leads, while automated guest messaging and request tracking facilitate quicker responses and alleviate the pressure on front desk staff. The platform's reputation management tools compile customer feedback and automate responses across leading review sites, ensuring that online ratings are both protected and improved. Ultimately, Scarlet Connect enables hotels to operate more efficiently and provide exceptional service that resonates with guests.

Description

Encourage Your Guests to Bid for Room Enhancements GUEST EXPERIENCE 1. Pre-Stay Email Notification In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades. 2. Guests Submit Bids for Upgraded Rooms Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact. 3. ...And Opt for Additional Services Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Booking Factory No 
Cloudbeds No 
Frontdesk Anywhere No 
GuestCentrix No 
Mews No 
Oracle MICROS POS No 
Protel Cloud PMS No 
RMS Cloud No 
Rezlynx No 
SIHOT No 
STAAH Channel Manager No 
Seekom No 
SiteMinder No 
Stayntouch PMS No 
apaleo No 
eZee Frontdesk No 
protel MICE No 
roommaster No 

Integrations

Booking Factory Yes 
Cloudbeds Yes 
Frontdesk Anywhere Yes 
GuestCentrix Yes 
Mews Yes 
Oracle MICROS POS Yes 
Protel Cloud PMS Yes 
RMS Cloud Yes 
Rezlynx Yes 
SIHOT Yes 
STAAH Channel Manager Yes 
Seekom Yes 
SiteMinder Yes 
Stayntouch PMS Yes 
apaleo Yes 
eZee Frontdesk Yes 
protel MICE Yes 
roommaster Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Scarlet Connect

Founded

2022

Country

United States

Website

scarletconnect.com

Vendor Details

Company Name

Upsell Guru

Founded

2016

Country

Germany

Website

www.upsellguru.com

Product Features

Product Features

Pricing Optimization

Channel Analysis Yes 
Competing Product Analysis Yes 
Forecasting No 
Market Analysis Yes 
Multi-Store Management Yes 
Price List Management Yes 
Price Optimization Automation Yes 
Pricing Analytics Yes 
Profitability Analysis Yes 
Scenario Planning No 

Alternatives

Alternatives

Cheerze Reviews

Cheerze

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