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Description

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

Description

Threema Work, a secure and GDPR compliant business messenger, facilitates mobile communication within companies and organizations. The messaging app is simple to use and does not require a phone number. Threema Broadcast allows companies to reach all their employees, recipients, and external partners in one click. Administrators can preconfigure the app with Threema MDM and ensure it is used according to corporate policies. Threema Work is a chat service that caters to schools, governments, companies, and organizations that require high-level security in business communication. It is a secure, privacy-compliant, and easy-to-use business messenger that allows for efficient corporate communication.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
All-in-One Messenger No 
Apple Business Chat Yes 
Bird Yes 
Facebook Messenger Yes 
Franz No 
Google Business Messages Yes 
Google Maps Yes 
Insocial Yes 
Instagram Yes 
Lime Connect No 
LoopMessage No 
Microsoft Exchange No 
Rambox No 
Telegram Yes 
Twilio Yes 
Viber Yes 
WeChat Yes 
WhatsApp Yes 
X (Twitter) Yes 

Integrations

Active Directory Yes 
All-in-One Messenger Yes 
Apple Business Chat No 
Bird No 
Facebook Messenger No 
Franz Yes 
Google Business Messages No 
Google Maps No 
Insocial No 
Instagram No 
Lime Connect Yes 
LoopMessage Yes 
Microsoft Exchange Yes 
Rambox Yes 
Telegram No 
Twilio No 
Viber No 
WeChat No 
WhatsApp No 
X (Twitter) No 

Pricing Details

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Yes 
Free Version No 

Pricing Details

$3.00 per user per month
Annual payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Saysimple

Founded

2014

Country

Netherlands

Website

saysimple.com

Vendor Details

Company Name

Threema GmbH

Founded

2012

Country

Switzerland

Website

threema.com/en/products/work

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Messaging

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments Yes 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing No 
Groups / Channels Yes 
Payments Yes 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Product Features

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback Yes 

Messaging

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

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