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Description

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

Description

Financial institutions seeking a secure instant messaging application will find an array of robust features, including the ability to exchange and sign documents on the go with e-signatures, whether for internal use or with clients. This solution offers both advanced and qualified e-signatures that comply with regulations throughout Europe and Switzerland, enhancing its reliability. Additionally, it is a white-label solution that allows you to customize it with your own branding and logo, enabling distribution under your name while we handle all maintenance and operational tasks. You also have the option to utilize our SDK to seamlessly integrate this solution into your existing app. The application boasts complete synchronization across web and mobile platforms, making it accessible on iOS, Android, and web browsers. Furthermore, you can create sophisticated automated workflows triggered by user actions within the application, allowing for the generation and distribution of forms during chat conversations. This functionality is particularly beneficial for sales processes, confirmations, and various situations requiring structured responses, thus streamlining communication and enhancing efficiency. Ultimately, this solution is designed to meet the specific needs of financial establishments, ensuring secure and efficient interactions with clients.