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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A custom-branded and fully adaptable solution designed to enhance the visitor and contractor check-in process is essential for organizations aiming to manage these individuals efficiently from arrival to departure. Savance Visitor Management offers a way to streamline and fully automate the entire visitor lifecycle. With self-check-in kiosks, both visitors and contractors can conveniently sign in on-site. Additionally, manual attended stations enable receptionists and hosts to input check-in details for visitors. The touchless check-in feature, which includes options like QR codes and mobile devices, allows visitors to complete necessary information using their own smartphones. After signing in, hosts receive instant notifications via text messages, emails, or pop-up alerts on their computers. Furthermore, the pre-registration feature lets hosts arrange for visitors in advance, providing them with a mobile barcode for a swift and efficient sign-in process upon arrival. This integrated system not only enhances security but also improves overall visitor experience.

Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avigilon Yes 
Brivo Yes 
Genetec AutoVu Yes 
Google Calendar No 
Honeywell Active Alert Yes 
Intelli-M Access Yes 
Microsoft Entra ID No 
Microsoft Outlook No 
Microsoft Teams No 
Paxton Charities Accounting Yes 
Salto Yes 
Slack No 
WhatsApp No 

Integrations

Avigilon No 
Brivo No 
Genetec AutoVu No 
Google Calendar Yes 
Honeywell Active Alert No 
Intelli-M Access No 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Paxton Charities Accounting No 
Salto No 
Slack Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$22 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Savance Workplace

Founded

1998

Country

United States

Website

www.savanceworkplace.com/visitor-management/

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Product Features

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

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