Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A custom-branded and fully adaptable solution designed to enhance the visitor and contractor check-in process is essential for organizations aiming to manage these individuals efficiently from arrival to departure. Savance Visitor Management offers a way to streamline and fully automate the entire visitor lifecycle. With self-check-in kiosks, both visitors and contractors can conveniently sign in on-site. Additionally, manual attended stations enable receptionists and hosts to input check-in details for visitors. The touchless check-in feature, which includes options like QR codes and mobile devices, allows visitors to complete necessary information using their own smartphones. After signing in, hosts receive instant notifications via text messages, emails, or pop-up alerts on their computers. Furthermore, the pre-registration feature lets hosts arrange for visitors in advance, providing them with a mobile barcode for a swift and efficient sign-in process upon arrival. This integrated system not only enhances security but also improves overall visitor experience.
Description
Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.
API Access
Has API
No
API Access
Has API
No
Integrations
Avigilon
Yes
Brivo
Yes
Genetec AutoVu
Yes
Google Calendar
No
Honeywell Active Alert
Yes
Intelli-M Access
Yes
Microsoft Entra ID
No
Microsoft Outlook
No
Microsoft Teams
No
Paxton Charities Accounting
Yes
Integrations
Avigilon
No
Brivo
No
Genetec AutoVu
No
Google Calendar
Yes
Honeywell Active Alert
No
Intelli-M Access
No
Microsoft Entra ID
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Paxton Charities Accounting
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$22 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Savance Workplace
Founded
1998
Country
United States
Website
www.savanceworkplace.com/visitor-management/
Vendor Details
Company Name
Virtual Front Desk
Founded
2018
Country
Canada
Website
www.virtualfrontdesk.com
Product Features
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No