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Description
Sattotal is a comprehensive cloud-based platform designed specifically for repair shops and service centers that handle the repair of devices such as phones, computers, appliances, and other electronics. It manages the entire repair process seamlessly, beginning from the moment a device is checked in until it is handed back to the customer.
The repair workflow includes features like device check-in accompanied by photos and customer signatures, a PDF intake receipt, repair status updates with technician notes, a complete service history, and a QR-code tracking page that allows customers to monitor their device's status online.
For quotes and customer management, Sattotal facilitates the sending of quotes via email, which customers can easily approve or decline online, while also providing a customer relationship management system (CRM), a dedicated device database, and automatic notifications throughout the repair process.
In terms of shop management, it offers functionalities for spare-parts inventory management across various warehouses, warranty tracking and return merchandise authorization (RMA), point of sale and invoicing options in supported countries, comprehensive analytics, an AI assistant, CSV import capabilities, and customizable roles and permissions for technicians.
Sattotal is designed to cater to a global market, as it is available in 19 languages and tailored to meet the regulatory requirements of 44 countries, ensuring compliance with local tax IDs, taxes, currencies, and consumer laws, making it an ideal solution for diverse business environments.
Description
iRepairOS is a Windows-based application tailored for independent repair shops specializing in smartphones, tablets, and other electronic devices. This software efficiently manages customer and device information, streamlines repair intake processes, generates work orders, provides estimates, and oversees parts inventory along with used-device transactions. Users can document the condition of devices, log IMEI numbers, prepare necessary repair paperwork, and obtain customer consent via a unique code delivered through SMS or email, facilitating the transition from estimates to official repair tickets. Furthermore, it features tools for tracking parts costs and profits, generating sales and repair analytics, and producing Italian electronic invoices in XML format (FatturaPA). The software also adheres to T.U.L.P.S. regulations for tracking used-device purchases, and it includes capabilities for automated local data backups and regular software updates. Operational data is securely stored on the repair shop's computer, allowing the software to function without internet connectivity. It offers a user-friendly interface available in both Italian and English, and users can choose from annual licensing options for one, three, or multiple PCs, as well as a distinct lifetime-license alternative, ensuring flexibility in usage. Overall, iRepairOS enhances the efficiency and organization of repair shops, making it an invaluable tool in the electronics repair industry.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Brevo
No
WhatsApp
No
Pricing Details
$15/month
Free Trial
Yes
Free Version
Yes
Pricing Details
€99/year
Starter costs €99/year for 1 PC; Professional €199/year for 3 PCs; Business €299/year for multi-PC or multi-shop use. Lifetime costs €999 as a one-time payment and includes lifetime updates. A 14-day trial includes Professional features and requires no payment card.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sattotal
Founded
2026
Country
Spain
Website
sattotal.com
Vendor Details
Company Name
iRepair Rimini
Founded
2013
Country
Italy
Website
irepairos.it/
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
