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Description
SatisMeter can identify unhappy customers via email, mobile apps, and web.
SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners.
The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities.
Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.
Description
The number and quality of user ratings significantly influence your ranking on charts and overall downloads; therefore, leveraging Polljoy’s intelligent rating mechanism allows you to pinpoint genuine supporters and motivate them to submit their feedback. Negative feedback and dissatisfaction can adversely affect your ranking and deter prospective players. Those who do not qualify as loyal fans might have concerns they wish to voice, so it’s best to redirect that input to you first, allowing you to take action. Since no game is flawless upon release, utilizing player insights from various types of surveys—whether multiple choice, open-ended, or image-based—can enhance the gaming experience, boost player retention, and improve monetization strategies. There’s no need for app updates; you can initiate new surveys and prompts while monitoring responses live in real-time. This approach has been adopted by several leading apps and games within the app store, showcasing its effectiveness in driving engagement. Ultimately, understanding your audience will lead to a more successful gaming experience for everyone involved.
API Access
Has API
No
API Access
Has API
No
Integrations
Chattermill
Yes
Cloudflare
Yes
Desktop.com
Yes
Drift
Yes
Freshpaint
Yes
Geckoboard
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Integrately
Yes
Intercom
Yes
Integrations
Chattermill
No
Cloudflare
No
Desktop.com
No
Drift
No
Freshpaint
No
Geckoboard
No
HubSpot CRM
No
HubSpot Customer Platform
No
Integrately
No
Intercom
No
Pricing Details
$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SatisMeter
Founded
2015
Country
Czech Republic
Website
www.satismeter.com
Vendor Details
Company Name
polljoy
Country
Hong Kong
Website
polljoy.com
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Forms Automation
Approval Process Control
No
Archiving & Retention
Yes
Collaboration
Yes
Document Indexing
No
Drag & Drop
Yes
Full Text Search
Yes
Remote Document Access
Yes
Rules-Based Workflow
No
Text Editing
Yes
Version Control
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
