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Description
SatisMeter can identify unhappy customers via email, mobile apps, and web.
SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners.
The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities.
Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.
Description
Vurvey streamlines research processes by eliminating 90% of manual work, thereby hastening decision-making, instantly validating concepts, and propelling teams forward. Catering to both direct-to-consumer brands and large enterprises, Vurvey's workspaces feature robust tools designed to onboard, segment, and engage your entire customer base effectively. You can easily integrate Vurvey with your CRM or leverage our extensive global creator network to disseminate insights about your products across multiple channels. The campaign builder within Vurvey includes survey and video questions, enabling creators to convey their messages more effectively. You can create your own vurvey, set a cap on the number of responses, and launch it to your community effortlessly. This platform enhances your chances of success by facilitating iterative validation with customers throughout the development process. By sharing preliminary design concepts, 3D models (or physical prototypes), creative assets, and more, you can gather valuable insights at every stage of your project. Ultimately, Vurvey empowers teams to make informed decisions and optimize their offerings based on real-time feedback.
API Access
Has API
No
API Access
Has API
No
Integrations
Customer.io
Yes
Desktop.com
Yes
Drift
Yes
EnjoyHQ
Yes
Freshpaint
Yes
Geckoboard
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Kapiche
Yes
Kleene
Yes
Integrations
Customer.io
No
Desktop.com
No
Drift
No
EnjoyHQ
No
Freshpaint
No
Geckoboard
No
HubSpot CRM
No
HubSpot Customer Platform
No
Kapiche
No
Kleene
No
Pricing Details
$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SatisMeter
Founded
2015
Country
Czech Republic
Website
www.satismeter.com
Vendor Details
Company Name
Vurvey
Founded
2021
Country
United States
Website
vurvey.co
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Forms Automation
Approval Process Control
No
Archiving & Retention
Yes
Collaboration
Yes
Document Indexing
No
Drag & Drop
Yes
Full Text Search
Yes
Remote Document Access
Yes
Rules-Based Workflow
No
Text Editing
Yes
Version Control
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
