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Description
SatisMeter can identify unhappy customers via email, mobile apps, and web.
SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners.
The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities.
Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.
Description
We have an exciting solution for you! You can choose "must-have" data to pinpoint the exact information you need. This includes options such as "must-have" mobile phone numbers, "must-have" email addresses, or a combination of both. You will only incur charges for results that match your specified must-have criteria; if there are no matches, you pay nothing! If you have any questions or need assistance, feel free to reach out through live chat to consult with a data expert. Additionally, we ask for a name to avoid providing you with an exhaustive history of all the previous owners at that location. If your research requires comprehensive historical data on home addresses, we recommend utilizing our Deep Search tool, which will reveal all individuals linked to a particular address. Heartbeat is specifically designed for enterprise users, allowing you to form teams across your organization that can access the Heartbeat platform effectively. You’ll find that collaborating within your teams has never been easier!
API Access
Has API
No
API Access
Has API
Yes
Integrations
Akita
Yes
Axis LMS
No
Clay
No
Cloudflare
Yes
Customer.io
Yes
Desktop.com
Yes
EnjoyHQ
Yes
Freshpaint
Yes
GitHub
No
HubSpot Customer Platform
Yes
Integrations
Akita
No
Axis LMS
Yes
Clay
Yes
Cloudflare
No
Customer.io
No
Desktop.com
No
EnjoyHQ
No
Freshpaint
No
GitHub
Yes
HubSpot Customer Platform
No
Pricing Details
$49.00/month
SatisMeter pricing is base on the number of gathered responses
Free Trial
Yes
Free Version
No
Pricing Details
$199 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SatisMeter
Founded
2015
Country
Czech Republic
Website
www.satismeter.com
Vendor Details
Company Name
Swordfish.ai
Country
United States
Website
swordfish.ai/
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Forms Automation
Approval Process Control
No
Archiving & Retention
Yes
Collaboration
Yes
Document Indexing
No
Drag & Drop
Yes
Full Text Search
Yes
Remote Document Access
Yes
Rules-Based Workflow
No
Text Editing
Yes
Version Control
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Data Extraction
Disparate Data Collection
No
Document Extraction
No
Email Address Extraction
No
IP Address Extraction
No
Image Extraction
No
Phone Number Extraction
No
Pricing Extraction
No
Web Data Extraction
No
Sales Intelligence
CRM Integration
No
Data Cleaning
No
Data Enrichment
No
Data Import/Export
No
Data Mining
No
Data Verification
No
Email Integration
No
Lead Scoring
No
List Building
No
Performance Management
No
Pipeline Management
No
Predictive Modeling/Analytics
No
Prospecting Tools
No
Reporting/Analytics
No
Sales Forecasting
No
