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Description
Sara is a comprehensive platform designed for client communication and workflow management, serving as a central hub for state, federal, nonprofit, vocational rehabilitation, workforce development, veterans affairs, criminal justice, and health and human services agencies. By streamlining administrative tasks, automating client follow-ups, and enhancing compliance, it integrates seamlessly with existing case management systems. The platform simplifies routine operations such as two-way texting and email, scheduling appointments and sending reminders, creating automated case notes, capturing documents along with e-signatures, conducting surveys, and facilitating HIPAA-compliant video conferencing. Furthermore, it meticulously records and syncs communications to the agency’s official system, supports an unlimited number of messaging templates and workflows, and is customizable to fulfill specific compliance and program needs. As a result, agencies can efficiently scale their operations while ensuring consistent engagement with their caseloads, ultimately leading to improved service delivery. This adaptability allows agencies to meet the evolving demands of their respective fields effectively.
Description
Unicentric's flagship offering, the servicexpert Suite, serves as a robust enterprise platform designed for the configuration of tailored case management and service delivery applications that align with the distinctive requirements of each client. These applications can be hosted by either Unicentric or the customers themselves, facilitating the provision and documentation of client services, transaction processing, operational management, compliance assurance, and payer billing. By utilizing our advanced data, form, report, and workflow engines alongside essential business tools like email, calendaring, contact management, and document management, the platform streamlines both front and back-office operations, including billing and accounting functions. The customization and configuration processes occur at the application layer, enabling the creation of a genuinely bespoke solution while avoiding the complexities and expenses associated with modifying the core code of servicexpert. This flexibility empowers organizations to adapt their service delivery mechanisms rapidly, ensuring they can meet evolving market demands efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sara
Founded
2010
Country
United States
Website
saraworks.com
Vendor Details
Company Name
Unicentric
Website
www.unicentric.com/solutions
Product Features
Human Services
Case Management
No
Certification & Licensing
No
Child Welfare Management
No
Document Management
No
Reporting & Statistics
No
Scheduling
No
Time Tracking
No
Training Management
No
Product Features
Human Services
Case Management
Yes
Certification & Licensing
No
Child Welfare Management
Yes
Document Management
Yes
Reporting & Statistics
Yes
Scheduling
No
Time Tracking
No
Training Management
No
