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Description
SankeyJourney, a powerful tool for online customer journey analysis, can be used within an app or a website. Users can upload CSV files containing event data and generate a Sankey Diagram or flow chart in seconds.
It offers a wide range of customization options. These include adjusting the number steps, filtering and grouping events, focusing on session levels, customizing labels and colors, and highlighting certain paths by clicking nodes and segments. The "event-looping" feature can be used to eliminate redundancies in the user's journey and discover new patterns.
By analyzing the customer journey, users can identify bottlenecks and improve engagement and retention.
Description
Take charge of your processes to enhance operational efficiency, maintain compliance, and boost customer satisfaction. Transform your essential assets into reusable elements while gaining insights into how individuals, systems, and various stakeholders interact within your organization. Discover opportunities to save time by analyzing duration and likelihood. Increase efficiency by prioritizing tasks that yield the most significant results. Successful process improvement hinges on collaboration; therefore, engage your colleagues and leverage the collective expertise of your team. Ensure discussions remain focused and contextually relevant by adding comments directly to specific steps. Challenge assumptions and enhance precision by involving your peers and delegating responsibilities effectively. This collaborative approach not only fosters a deeper understanding but also drives continuous improvement throughout the organization.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Airtable
Coda
Confluence
Google Docs
Jira
Microsoft SharePoint
Microsoft Teams
Notion
Slite
YouTube
Integrations
Airtable
Coda
Confluence
Google Docs
Jira
Microsoft SharePoint
Microsoft Teams
Notion
Slite
YouTube
Pricing Details
$19.99 per month
Free Trial
Free Version
Pricing Details
$10 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SankeyJourney
Founded
2022
Country
Belgium
Website
www.sankeyjourney.com
Vendor Details
Company Name
ShiftX
Website
shiftx.com
Product Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing