Average Ratings 0 Ratings
Average Ratings 195 Ratings
Description
Our all-inclusive Contact Center Platform is designed to significantly boost your CRM's efficiency while simultaneously improving the overall customer experience. By enabling your teams to manage twice the number of calls and automatically record call interactions, you can significantly enhance productivity. Gain vital insights into customer conversations, including valuable product feedback and competitor mentions, which will empower you to make informed adjustments for widespread improvements. Our advanced AI technology streamlines processes from virtual agents to call routing, as well as analytics and speech recognition, making your workflows more intelligent and simpler. Benefit from essential integrations, conversation tools, and analytical insights that your Contact Centers need to elevate the customer journey. Samespace Contact Center optimizes and enhances the conversations your agents have with both prospects and customers, whether through phone calls, chatbots, or social media interactions. With our platform, you can ensure that engagement is not just efficient but also effective every single time. Enjoy the peace of mind that comes with knowing your communication strategies are informed and impactful.
Description
Squaretalk is a powerful contact center solution that transforms how modern sales teams connect with prospects and customers, convert sales opportunities, and grow their operations. It offers AI Voice Agents, omnichannel communication (including voice and WhatsApp messaging), powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability without additional complexity or costs..
With local numbers in over 150 popular and niche destinations, we enable businesses of all sizes to establish and maintain a local presence, build trust, support their global expansion, and shorten sales cycles.
Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Freshsales
WhatsApp
Zapier
Zendesk
Zendesk Sell
Integrations
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Freshsales
WhatsApp
Zapier
Zendesk
Zendesk Sell
Pricing Details
$25 per user per month
Free Trial
Free Version
Pricing Details
$25/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Samespace
Founded
2016
Country
United States
Website
www.samespace.com
Vendor Details
Company Name
Squaretalk
Founded
2008
Country
Israel
Website
squaretalk.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management