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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Samdesk operates as a global platform for monitoring disruptions, leveraging both big data and artificial intelligence to enhance safety and readiness. By providing real-time alerts during crises, we empower organizations to safeguard their personnel, assets, and reputation. Our AI-driven tool ensures that you receive prompt notifications when emergencies arise, utilizing vast amounts of data to keep you informed. With our service, you gain immediate insights through images, videos, and relevant events alongside updates on traffic and weather conditions. This enables you to respond more efficiently and intelligently, thanks to features such as asset monitoring, tailored event reports, and advanced filtering options. Our cutting-edge AI technology allows Samdesk users to receive alerts approximately 45 minutes faster than they would via conventional media outlets. You can choose how you wish to receive these critical notifications—whether through your mobile device, email, Slack, or other platforms. Quickly verify information with our curated incident summaries, complete with visual evidence, ensuring that you stay ahead of potential disruptions. We are committed to enhancing your situational awareness and decision-making capabilities during critical moments.

Description

Zenduty offers a comprehensive platform for incident alerting, on-call management, and response orchestration that integrates reliability into your production operations seamlessly. It provides a unified view of the health status across all production activities, allowing teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With the ability to implement customized, data-driven on-call schedules, you can maintain round-the-clock coverage for significant incidents. The platform facilitates the application of industry-leading incident response protocols, enabling quicker resolution through effective task delegation and collaborative triaging efforts. Furthermore, it automatically integrates your playbooks into each incident, ensuring a structured approach to each situation. You can also log incident-related tasks and action items to enhance the quality of postmortems and prepare for future occurrences effectively. By suppressing unnecessary alerts, your engineering and support teams can concentrate on the notifications that truly matter. Additionally, Zenduty boasts over 100 integrations with various tools such as application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, thereby enhancing the overall operational efficiency. This extensive connectivity ensures that teams can utilize their existing tools while streamlining their incident management processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Advanced Email Parser No 
Amazon EventBridge No 
Amazon GuardDuty No 
Apache Sentry No 
Atatus No 
Checkly No 
Coralogix No 
CrowdStrike Falcon No 
Datadog No 
Graylog No 
Honeybadger No 
Mattermost No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Postman No 
SignifAI No 
ThousandEyes No 
UptimeRobot No 

Integrations

Slack Yes 
Advanced Email Parser Yes 
Amazon EventBridge Yes 
Amazon GuardDuty Yes 
Apache Sentry Yes 
Atatus Yes 
Checkly Yes 
Coralogix Yes 
CrowdStrike Falcon Yes 
Datadog Yes 
Graylog Yes 
Honeybadger Yes 
Mattermost Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Postman Yes 
SignifAI Yes 
ThousandEyes Yes 
UptimeRobot Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Samdesk

Founded

2013

Country

United Kingdom

Website

www.samdesk.io

Vendor Details

Company Name

Zenduty

Founded

2019

Country

India

Website

www.zenduty.com

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Product Features

DevOps

Approval Workflow No 
Dashboard No 
KPIs No 
Policy Management No 
Portfolio Management No 
Prioritization No 
Release Management No 
Timeline Management No 
Troubleshooting Reports No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Alternatives

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