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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A logistics CRM or transportation CRM software serves as a centralized hub for managing customer relationships, enhancing both the presales and post-sales processes to elevate the service quality provided by the sales and customer service teams while standardizing their operations. Additionally, it facilitates freight quote management for logistics and transportation services utilized by various shipping companies, accommodating multiple tariffs and metrics such as payload, TEU, weight, volume, and units. This system enables the seamless sending of quotes via email in diverse formats and currencies, complete with detailed tariffs and personalized layouts. Built on the Dynamics CRM platform, it empowers businesses to concentrate on their core activities, implement a standardized workflow in the sales process, and ultimately drive sales growth while ensuring customers receive appropriate support, leading to a more productive sales team overall. Moreover, this software contributes to streamlining communication and fostering stronger customer relationships, resulting in enhanced operational efficiency across the board.

Description

SmartFreight empowers enterprises to manage their entire delivery ecosystem—own fleet and third-party carriers—through one unified platform. Its transport management software configures carrier rate cards, automatically selecting the best option for each shipment based on destination, timing, and cost. The platform supports hybrid last-mile systems, allowing businesses to compare in-house fleet performance against external carriers for maximum efficiency. Companies gain transparency with real-time shipment tracking, POD (proof of delivery) management, and automated workflows, reducing the administrative burden of managing complex logistics networks. With seamless integrations into leading ERP, WMS, eCommerce, and accounting systems, SmartFreight adapts to existing business processes. The solution also strengthens financial control with simplified carrier invoice reconciliation across thousands of deliveries. Customers report significant cost savings, improved delivery accuracy, and reduced manual errors thanks to SmartFreight Mobile. Backed by partnerships with over 650 global carriers, the platform ensures scalability, adaptability, and proven results in high-volume shipping environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

JD Edwards EnterpriseOne No 
MYOB No 
NetSuite No 
Odoo No 
OnBuy No 
SAP Business One No 
SYSPRO ERP No 
Shopify No 
SuiteMaster No 

Integrations

JD Edwards EnterpriseOne Yes 
MYOB Yes 
NetSuite Yes 
Odoo Yes 
OnBuy Yes 
SAP Business One Yes 
SYSPRO ERP Yes 
Shopify Yes 
SuiteMaster Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MAEIL

Founded

1999

Country

Lisboa

Website

transportersystems.com/crm-logistics-transports.html

Vendor Details

Company Name

WiseTech Global

Founded

1997

Country

Sydney , Australia

Website

smartfreight.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Freight

3PL No 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management No 
International Forwarders No 
LTL Management No 
Local Forwarders No 
Rate Management No 
Shipment Tracking No 
Truckload Management No 
Warehouse Management No 
Waybills No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment Yes 
Order Management No 
Sales & Operations Planning No 
Shipping Management Yes 
Supplier Management No 
Transportation Management Yes 
Warehouse Management Yes 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch Yes 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking No 

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