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Description
Salesforce Marketing Cloud Engagement is a powerful platform that empowers businesses to engage with their customers at every touchpoint across email, mobile, and digital advertising. With its AI-powered decision-making and journey orchestration tools, the platform allows companies to create seamless, personalized marketing campaigns that resonate with their audience. Marketing Cloud Engagement helps businesses manage and optimize their campaigns by delivering personalized messages, tracking customer behaviors, and analyzing engagement in real-time. The platform supports mobile marketing, SMS, push notifications, and conversational marketing tools, enabling businesses to interact with customers through multiple channels, including third-party messaging apps like WhatsApp. By integrating data across platforms, businesses can create a unified brand experience that enhances customer relationships and increases lifetime value, all while automating and scaling marketing efforts.
Description
eBSEG Digital messaging solution enables the use of various communication tools like WhatsApp, Facebook Messenger, Web Notifications, Android/IOS Notifications, Secure Inbox notifications, SMS, and email.
eBSEG Messaging helps enterprises to increase customer engagement, keep their brand top-of-mind with customers, and communicate important business events to them on time.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Hightouch
Salesforce
Salesforce Data Cloud
Salesforce Marketing Cloud
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Intelligence
Salesforce Marketing Cloud Personalization
WhatsApp
Integrations
Facebook Messenger
Hightouch
Salesforce
Salesforce Data Cloud
Salesforce Marketing Cloud
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Intelligence
Salesforce Marketing Cloud Personalization
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/marketing/engagement/
Vendor Details
Company Name
eBSEG
Founded
2000
Country
Canada
Website
ebseg.com/Digital-Messaging-Platform.html
Product Features
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Mobile Marketing
Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win