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features
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support

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Description

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

Description

myCred simplifies the process of establishing a loyalty program or adding gamification to your website, allowing you to enhance customer value with minimal marketing effort. To elevate engagement, rankings are determined by users' achievements at various levels, with unique badges distinguishing different tiers of users. Each participant receives a personalized badge, and points are awarded for engaging with your website and completing various activities. Implementing a rewards program is essential for building a successful online presence. Users can earn digital badges reflecting their points accumulation, and they have the option to buy myCred points with real money. Moreover, users can exchange their myCred points for cash, and coupons can be generated for them to redeem points. Communicate with your users via email to update them on their points status, and allow them to use myCred points for purchases in your online store. Additionally, you can enable popup notifications to keep users informed about their status updates and points. This seamless integration not only boosts user engagement but also enhances the overall experience on your platform.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ARMember No 
BuddyBoss No 
Formidable Forms No 
LearnDash No 
LearnPress No 
LifterLMS No 
Paid Memberships Pro No 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Tableau Yes 
WPLMS No 
WooCommerce No 
WordPress No 
Youzer No 
Zapier No 
bbPress No 
eForm No 

Integrations

ARMember Yes 
BuddyBoss Yes 
Formidable Forms Yes 
LearnDash Yes 
LearnPress Yes 
LifterLMS Yes 
Paid Memberships Pro Yes 
Salesforce No 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Tableau No 
WPLMS Yes 
WooCommerce Yes 
WordPress Yes 
Youzer Yes 
Zapier Yes 
bbPress Yes 
eForm Yes 

Pricing Details

$20,000 per month
Free Trial Yes 
Free Version No 

Pricing Details

$149 per year
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/marketing/loyalty-management/

Vendor Details

Company Name

myCred

Founded

2015

Country

United States

Website

mycred.me/

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

Alternatives

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