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Average Ratings 2 Ratings

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features
design
support

Description

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

Description

bLoyal is a cloud-based loyalty and rewards platform that integrates with point of sales (POS) systems as well as eCommerce solutions. bLoyal can be used by small and large companies from different industries. Using bLoyal, users can create different buyer programs, offers, promotions, and loyalty points. Tiered award programs and other options are also available. bLoyal offers 360 CRM, which connects customers' reward points and purchases in a single profile.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix No 
KORONA POS No 
LS Retail No 
Magento No 
Microsoft Dynamics 365 No 
NCR Voyix No 
NMI Gateway No 
Post Affiliate Pro No 
QuickBooks Online No 
Retail Management Hero (RMH) No 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Shopify No 
SimpleTexting No 
Tableau Yes 
WooCommerce No 
WordPress No 

Integrations

Aloha Cloud by NCR Voyix Yes 
KORONA POS Yes 
LS Retail Yes 
Magento Yes 
Microsoft Dynamics 365 Yes 
NCR Voyix Yes 
NMI Gateway Yes 
Post Affiliate Pro Yes 
QuickBooks Online Yes 
Retail Management Hero (RMH) Yes 
Salesforce No 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Shopify Yes 
SimpleTexting Yes 
Tableau No 
WooCommerce Yes 
WordPress Yes 

Pricing Details

$20,000 per month
Free Trial Yes 
Free Version No 

Pricing Details

$39.00/month
Starting price $39.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/marketing/loyalty-management/

Vendor Details

Company Name

bLoyal

Founded

2008

Country

United States

Website

www.bloyal.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label No 

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