Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.
Description
bLoyal is a cloud-based loyalty and rewards platform that integrates with point of sales (POS) systems as well as eCommerce solutions. bLoyal can be used by small and large companies from different industries. Using bLoyal, users can create different buyer programs, offers, promotions, and loyalty points. Tiered award programs and other options are also available. bLoyal offers 360 CRM, which connects customers' reward points and purchases in a single profile.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Aloha Cloud by NCR Voyix
No
KORONA POS
No
LS Retail
No
Magento
No
Microsoft Dynamics 365
No
NCR Voyix
No
NMI Gateway
No
Post Affiliate Pro
No
QuickBooks Online
No
Retail Management Hero (RMH)
No
Integrations
Aloha Cloud by NCR Voyix
Yes
KORONA POS
Yes
LS Retail
Yes
Magento
Yes
Microsoft Dynamics 365
Yes
NCR Voyix
Yes
NMI Gateway
Yes
Post Affiliate Pro
Yes
QuickBooks Online
Yes
Retail Management Hero (RMH)
Yes
Pricing Details
$20,000 per month
Free Trial
Yes
Free Version
No
Pricing Details
$39.00/month
Starting price $39.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/marketing/loyalty-management/
Vendor Details
Company Name
bLoyal
Founded
2008
Country
United States
Website
www.bloyal.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
Product Features
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
White Label
No