Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.
Description
Register and incentivize your customers seamlessly through your POS system or Square Online without the need for any extra software or hardware. Starting at just $45 per month, the pricing varies according to the total number of loyalty visits at each site. Businesses using Square Loyalty report a remarkable 26% rise in the frequency of customer visits. You can effortlessly monitor returning customers’ points and reward histories, enabling a more tailored approach to customer engagement through your loyalty program. The Square Dashboard provides insights into metrics such as the total number of loyalty customers, loyalty rewards distribution, and identifies your top loyalty patrons. Additionally, you have the capability to analyze and compare spending and visit patterns between loyalty and non-loyalty customers. Customers receive automated text notifications whenever they earn points or rewards, ensuring they stay informed and keep your business in their thoughts. You can reward customers directly at the point of sale or during online checkout by simply entering their phone number to apply their rewards, enhancing the overall shopping experience. This streamlined process not only benefits customers but also fosters a stronger connection between them and your business.
API Access
Has API
No
API Access
Has API
No
Integrations
Craver
No
DataLakeHouse.io
No
Orda
No
PoppinPay
No
Salesforce
Yes
Salesforce Agentforce Marketing
Yes
Salesforce Agentforce Service
Yes
Surge Social
No
Tableau
Yes
Integrations
Craver
Yes
DataLakeHouse.io
Yes
Orda
Yes
PoppinPay
Yes
Salesforce
No
Salesforce Agentforce Marketing
No
Salesforce Agentforce Service
No
Surge Social
Yes
Tableau
No
Pricing Details
$20,000 per month
Free Trial
Yes
Free Version
No
Pricing Details
$45 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/marketing/loyalty-management/
Vendor Details
Company Name
Block
Founded
2009
Country
United States
Website
squareup.com/us/en/software/loyalty
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes