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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Integrate your feedback information seamlessly with Salesforce by correlating survey results to any Salesforce object. Address customer concerns efficiently by initiating follow-ups automatically with the designated person or team based on individual survey answers. Enhance the personalization of your surveys by incorporating Salesforce data, such as case numbers or the names of service representatives, directly into your inquiries. Boost the leading customer service platform with valuable feedback insights. Develop Lifecycle Maps to reflect the varied customer journeys and tailor each journey by pinpointing key interaction stages where feedback is crucial, aligning specific surveys to those pivotal moments. Engage with your customers at the right time by conducting surveys right after service interactions, ensuring you collect precise feedback. With Salesforce Feedback Management, you can reach customers through multiple channels, including email, SMS, post-chat, WhatsApp, Facebook, third-party websites, and in-app surveys, thereby maximizing the effectiveness of your feedback collection strategy. This multifaceted approach ensures that you remain attuned to your customers' needs and preferences in real-time.

Description

Secure your next position in Salesforce by creating an account that allows you to receive notifications for new job openings or to advertise available roles. Set up alerts to keep yourself informed about the latest job listings that align with your preferences! Salesforce stands as the leading customer relationship management (CRM) platform globally, making it essential for businesses to have at least one employee who can effectively leverage this robust software for optimal benefits. Our primary audience consists of both current and aspiring professionals in the Salesforce ecosystem. We offer straightforward pricing without charging based on views or clicks. When you post a job on sForceJobs, it remains active for 30 days and is featured in our weekly email, as well as shared across social media platforms. Users can manage their accounts, receive immediate alerts, and access job post metrics. Explore a variety of roles related to Salesforce, some of which emphasize user processes, ensuring you find a position that matches your skills and career aspirations. By engaging with our platform, you will not only enhance your job search experience but also connect with a vibrant community of Salesforce experts.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Facebook Yes 

Integrations

Salesforce Yes 
Facebook No 

Pricing Details

$300 per 1,000 responses
Free Trial Yes 
Free Version No 

Pricing Details

$99 per job post
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesforce

Country

United States

Website

www.salesforce.com/products/platform/products/feedback-management/

Vendor Details

Company Name

sForce Jobs

Country

United States

Website

sforcejobs.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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