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Description
Create comprehensive customer journeys using a robust digital experience platform that enables the rapid development of secure websites, portals, and applications with integrated data. Uncover the platform that not only enhances customer engagement but also boosts revenue through pre-built applications and intuitive drag-and-drop tools. Equip your team to efficiently design and refine secure, captivating digital experiences utilizing low-code web solutions. Tailor personalized content through connected data and AI-driven methodologies while establishing a unified source of truth to foster stronger relationships. Collaborate across departments to provide your customers with a straightforward path to find what they need. Ensure seamless experiences throughout sales, service, marketing, commerce, and beyond, allowing customers to seek answers on their own terms and timelines. Whether you're in need of a knowledge base, self-service portal, or a community forum, our platform offers comprehensive solutions to meet your needs and enhance customer satisfaction. By empowering customers to find information independently, you create a more engaging and user-friendly experience.
Description
Vanilla Forums makes it easy to create an online community your customers and audience will love. Our open source and hosted products are used by thousands of companies to increase brand loyalty, brand advocacy, and lower customer service costs. Vanilla's customers include a wide range of companies from all over the globe.
API Access
Has API
API Access
Has API
Integrations
Amp Impact
Chaordix Community Platform
Clicky
Common Room
Crowdin
GoMeddo
Impowr
Inspire Planner
Kinective Bridge
Kryptronic eCommerce
Integrations
Amp Impact
Chaordix Community Platform
Clicky
Common Room
Crowdin
GoMeddo
Impowr
Inspire Planner
Kinective Bridge
Kryptronic eCommerce
Pricing Details
$250 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/products/experience-cloud/overview/
Vendor Details
Company Name
Vanilla Forums
Founded
2009
Country
Canada
Website
vanillaforums.com
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles