Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
If you can envision it, the pioneering generative AI for CRM is ready to bring your ideas to life. Prepare yourself, as Einstein GPT has made its debut in the conversation.
Customize every interaction with your customers using AI-driven emails, dialogues, and proposals that leverage your up-to-the-minute data.
Enhance efficiency with actionable insights spanning sales, services, marketing, and commerce integrated seamlessly into your daily workflow.
Easily craft innovative experiences with user-friendly low-code tools that allow you to generate tailored predictions and suggestions without the need for a data scientist.
Assist sales representatives throughout the entire journey from initial interest to closing the deal, provide accurate forecasts using real-time information, and speed up the closing process with conversational intelligence.
Offer individualized experiences and optimize your time management by incorporating AI directly within your CRM. With Service GPT, you have all the tools necessary to expand rapidly and generate immediate value.
Enhance customer engagement, nurture relationships, and increase revenue through real-time insights; orchestrate smart journeys and deliver timely suggestions to maximize effectiveness. By leveraging these capabilities, you can ensure that your business stays ahead of the competition.
Description
Tactful AI stands at the forefront of customer service innovation, enabling organizations to create outstanding customer interactions powered by artificial intelligence.
With its multilingual capabilities, the platform allows businesses to engage customers effortlessly in various languages while managing diverse inquiries through advanced AI technology.
The no-code integration feature permits users to link with over 1,000 applications effortlessly, enhancing workflows and boosting operational efficiency.
Furthermore, the platform offers customization and flexibility through its open APIs and low-code solutions, allowing businesses to adapt integrations and AI models to meet their unique requirements.
By utilizing intelligent routing and personalized self-service options, companies can significantly elevate customer satisfaction levels.
Additionally, Tactful AI guarantees effective outcomes by employing industry-specific AI models designed for efficient customer service automation.
The platform facilitates a smooth customer journey by automating interactions from the first point of contact all the way to resolution, making every step of the process more efficient and user-friendly.
Ultimately, Tactful AI not only transforms customer service but also builds lasting relationships between businesses and their clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Collate
Yes
CollectXpert
Yes
Salesforce
Yes
Salesforce Agentforce
Yes
Salesforce Agentforce Commerce
Yes
Salesforce Agentforce Marketing
Yes
Salesforce Agentforce Service
Yes
Salesforce Sales Engagement
Yes
StarfishETL
Yes
Integrations
Collate
No
CollectXpert
No
Salesforce
No
Salesforce Agentforce
No
Salesforce Agentforce Commerce
No
Salesforce Agentforce Marketing
No
Salesforce Agentforce Service
No
Salesforce Sales Engagement
No
StarfishETL
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/products/einstein/overview/
Vendor Details
Company Name
Tactful.ai
Founded
2016
Country
United Kingdom
Website
tactful.ai/
Product Features
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No