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Description
Engage with customers anytime and from any location using our B2C ecommerce platform. Discover how Salesforce B2C Commerce can assist you in crafting cohesive and insightful digital shopping experiences, whether online or in physical stores. This platform, formerly known as Commerce Cloud Digital, allows you to connect with your audience and offer tailored shopping interactions across various commerce channels, including web, mobile, social media, and brick-and-mortar locations. With its robust capabilities, Salesforce B2C Commerce facilitates distinctive digital interactions and seamless transactions at every customer touchpoint. You can swiftly launch new websites, explore new markets, boost sales, and accelerate your business growth through a wealth of ready-to-use features. Additionally, tackle shopping cart abandonment with established strategies such as saved carts, streamlined checkout processes, and expedited payment options. Expand your audience by integrating digital commerce with social platforms and online communities, including popular sites like Instagram and Facebook, thereby creating a holistic shopping environment that resonates with consumers. By leveraging these tools, businesses can not only enhance customer satisfaction but also drive loyalty and repeat purchases.
Description
eShopSync serves as a vital connector between eCommerce platforms and Salesforce, offering a diverse array of features. This tool enhances the experience of managing an online store while simultaneously providing the advantages of Customer Relationship Management (CRM) and retention marketing. With eShopSync, you can elevate your store's performance through outstanding customer support management. By integrating with CRM tools, it ensures that you can reach the right customers with accurate data at the optimal moment. Additionally, it plays a crucial role in boosting sales performance and generating significant revenue alongside high levels of customer satisfaction. Effective lead management is essential for increasing sales, and eShopSync enables any queries generated during store operations to be treated as leads in Salesforce. Furthermore, orders can be automatically synchronized with Salesforce in real time, so that when an order is placed on the eCommerce platform, it is simultaneously created within Salesforce. This seamless integration not only streamlines operations but also fosters a more efficient sales process.
API Access
Has API
Yes
API Access
Has API
No
Integrations
BigCommerce
No
Bloomreach
Yes
CS-Cart Store Builder
No
Exposebox
Yes
Facebook
Yes
GhostRetail
Yes
Instagram
Yes
Joomla!
No
Kinective Bridge
Yes
Lucidworks
Yes
Integrations
BigCommerce
Yes
Bloomreach
No
CS-Cart Store Builder
Yes
Exposebox
No
Facebook
No
GhostRetail
No
Instagram
No
Joomla!
Yes
Kinective Bridge
No
Lucidworks
No
Pricing Details
$25 per month
Billed annually
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/products/commerce-cloud/ecommerce/
Vendor Details
Company Name
Webkul
Founded
2010
Country
India
Website
eshopsync.com/features/
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
