Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Salesforce Automotive Cloud is the #1 AI-powered CRM tailored for the automotive industry, allowing organizations to seamlessly manage customer relationships and interactions with both drivers and vehicles. By consolidating all driver and vehicle data into one platform, businesses can gain a comprehensive view of their customers, providing opportunities to improve sales and service outcomes. Automotive Cloud helps businesses automate processes such as lease management, warranty tracking, and claims handling, while delivering personalized experiences through AI-powered insights, alerts, and recommendations. The platform enables automotive businesses to engage customers with contextually relevant data at every touchpoint, from the first purchase to post-purchase services, fostering loyalty and building long-term relationships. Integrated with tools like Salesforce Data Cloud and Marketing Cloud, it allows businesses to scale their operations and optimize sales and service processes, ensuring a more personalized and efficient customer experience.
Description
Sales and F&I Compliance Software and Services are essential in reducing your liability from the initial customer interaction to the finalization of the deal. Your goal is to have customers purchasing vehicles from your showroom rather than facing legal actions in court. KPA Sales and F&I consultants are skilled auditors who can assist you in making sure that your F&I procedures are both compliant and streamlined. The Vera F&I software and services cater specifically to vehicle dealerships, including those in the automotive, truck, RV, marine, and power sports sectors. Our compliance solutions in F&I are designed to help you create compliant sales strategies, educate your sales and finance teams, protect consumer data, and keep deal jackets organized—all aimed at reducing risks and enhancing profits. We offer a range of resources that can be accessed online, on-site, or via phone to deliver a comprehensive compliance program that evaluates risk and aids in the creation and implementation of policies, programs, and training initiatives. By utilizing these resources, you can ensure that all personnel interacting with customers are held accountable and that your programs operate effectively, ultimately leading to a more successful and trustworthy dealership.
API Access
Has API
API Access
Has API
Integrations
Collate
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/automotive/cloud/
Vendor Details
Company Name
KPA
Founded
1986
Country
United States
Website
www.kpa.io/verafi
Product Features
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Product Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation