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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Salesforce Agentforce Life Sciences is a comprehensive CRM platform designed to support the entire life sciences value chain. It connects clinical development, medical affairs, commercial operations, and patient services within a unified and compliant ecosystem. Built on Salesforce’s deeply integrated platform, it ensures regulatory requirements are embedded into workflows. AI-driven agents assist with clinical trial recruitment, participant management, and predictive enrollment analytics. Medical affairs teams can automate inquiry responses and manage scientific knowledge exchange more efficiently. Commercial teams gain a unified view of healthcare professionals to deliver personalized, omnichannel engagement. The platform enhances patient services with automated insurance verification and proactive support programs. Real-time dashboards provide actionable insights across stakeholders and operations. Integration with Data 360, MuleSoft, Tableau, Slack, and Health Cloud expands collaboration and analytics capabilities. Agentforce Life Sciences empowers organizations to accelerate innovation, improve compliance, and drive better health outcomes.

Description

Relied upon by the worldwide life sciences sector to enhance intelligent interaction, Veeva CRM elevates customer experiences through real-time, smart healthcare professional engagement across various channels. By harnessing data science and integrated intelligence, it ensures the delivery of precise and timely communications to clients. Field teams are equipped with the latest information and insights necessary for planning and executing interactions effectively. Moreover, it fosters stronger customer connections through compliant note-taking practices. With the availability of both pre-built and customized visualizations, tailored insights are accessible at the moment of execution. Veeva CRM offers commercial organizations the adaptability needed to incorporate artificial intelligence according to their specific requirements. Additionally, Veeva CRM Suggestions presents a flexible framework for implementing next best actions, utilizing any data science provider to optimize decision-making. This comprehensive approach not only streamlines processes but also enhances overall operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Real-Time CDP No 
BioGRID No 
Cvent Event Management No 
Flosum No 
Kea No 
Knak No 
Lyftrondata No 
ON24 No 
Own Data No 
Progress DataDirect No 
Quaeris No 
Salesforce No 
Salesforce Agentforce Yes 
Salesforce Agentforce Health Yes 
StarfishETL No 
SyncSmart No 
Welcome Software No 
Workato No 
ysura No 

Integrations

Adobe Real-Time CDP Yes 
BioGRID Yes 
Cvent Event Management Yes 
Flosum Yes 
Kea Yes 
Knak Yes 
Lyftrondata Yes 
ON24 Yes 
Own Data Yes 
Progress DataDirect Yes 
Quaeris Yes 
Salesforce Yes 
Salesforce Agentforce No 
Salesforce Agentforce Health No 
StarfishETL Yes 
SyncSmart Yes 
Welcome Software Yes 
Workato Yes 
ysura Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/life-sciences/cloud/

Vendor Details

Company Name

Veeva Systems

Founded

2007

Country

United States

Website

www.veevasystems.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

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