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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.

Description

Volue stands out as a prominent technology provider facilitating the shift towards a greener future. Our innovative offerings enhance the efficiency of energy generation, trading, distribution, and usage, alongside infrastructure and construction initiatives. As the proportion of renewable energy generation in Europe continues to rise, it brings with it an element of market unpredictability. To thrive in this dynamic landscape, utilities require comprehensive, cloud-based IT solutions that foster competitiveness in the green energy sector. Our advanced software addresses the pressing challenges of the green-energy transition, adapting to the complexities introduced by the increasing reliance on renewables. As this transition unfolds, the intricacies of power production, planning, and trading become more daunting and unstable. Emphasizing process automation and maximizing the utilization of adaptable assets is essential to maintaining a competitive edge. We empower you with cutting-edge software designed to automate every aspect of the power production planning and energy trading value chain, ensuring you are well-equipped for the future of energy. Additionally, our solutions are tailored to adapt to the evolving demands of the energy market, offering you the agility needed to succeed.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Catenda Hub No 
CloudHub Yes 
Salesforce Yes 
Salesforce Data 360 Yes 
Slack Yes 
Tableau Yes 

Integrations

Catenda Hub Yes 
CloudHub No 
Salesforce No 
Salesforce Data 360 No 
Slack No 
Tableau No 

Pricing Details

$275 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/energy-utilities/cloud/

Vendor Details

Company Name

Volue

Founded

2020

Country

Norway

Website

www.volue.com

Product Features

Sustainability

Audit Management No 
Benchmarking No 
Compliance Management No 
Corrective Actions (CAPA) No 
Emissions Management No 
Employee Training No 
Energy Management No 
Incident Management No 
KPIs No 
Performance Metrics No 
Stakeholder Engagement No 
Supplier Management No 
Waste Management No 

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