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Description
Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.
Description
UtilityAPI serves as a vital data service in the emerging energy economy, facilitating the daily requests and downloads of utility customer billing and interval data by numerous energy vendors. The necessity for energy data transcends various sectors within the energy ecosystem, making UtilityAPI an invaluable resource for many. Hundreds of organizations rely on our services for tasks such as feasibility assessments, generating quotes, managing assets, and conducting measurement and verification processes. Our dedicated team comprises engineers and business professionals committed to ensuring that obstacles related to data access do not impede your energy project development. We pride ourselves on tackling the less glamorous aspects of data science—namely, the collection and cleaning of data that are essential for accurate analysis and decision-making. With UtilityAPI, you can focus on innovation while we handle the groundwork of data management.
API Access
Has API
API Access
Has API
Integrations
CloudHub
Pulsora
Salesforce
Salesforce Data 360
Slack
Tableau
Integrations
CloudHub
Pulsora
Salesforce
Salesforce Data 360
Slack
Tableau
Pricing Details
$275 per month
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/energy-utilities/cloud/
Vendor Details
Company Name
UtilityAPI
Country
United States
Website
utilityapi.com
Product Features
Product Features
Energy Management
Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization
