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features
design
support

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Description

Salesforce Agentforce Education is a comprehensive education CRM that combines AI, analytics, and modern SIS functionality in one unified platform. It centralizes constituent data to create a 360-degree view of students, alumni, and supporters. Recruitment and admissions teams can engage prospects with personalized, AI-driven support throughout the enrollment journey. Academic operations benefit from intelligent course search, registration management, and degree planning tools. Student success teams gain advising insights, automated summaries, and proactive case management capabilities. Advancement and alumni relations teams can streamline philanthropic research and donor engagement. Built-in analytics surface trends and performance indicators in real time. The flexible data architecture supports lifelong learner engagement across programs and departments. Integration with products like Data 360, Marketing Cloud, Slack, and Tableau extends collaboration and personalization. Agentforce Education helps institutions improve efficiency, enhance engagement, and drive better educational outcomes.

Description

Salesforce Data 360 is a real-time enterprise data engine designed to transform disconnected data into actionable intelligence. It unifies customer and operational data from multiple systems into a comprehensive business view. Using Zero-Copy architecture, organizations can activate live data directly from their existing warehouses without duplication. The platform supports both structured and unstructured data, including text, images, and streaming events. Identity resolution and data harmonization tools create consistent, reliable customer profiles. Governance features enforce privacy policies and compliance rules automatically. Data 360 enables dynamic audience segmentation and predictive modeling for smarter decision-making. Teams can trigger automated workflows based on real-time data changes. Insights can be shared securely with marketing platforms, analytics tools, and data warehouses. Data 360 empowers enterprises to activate trusted data across every channel and department.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Collate Yes 
Docusign Yes 
Salesforce Yes 
Amazon No 
Google Cloud BigQuery No 
HubSpot CRM No 
Instagram No 
Meta Ads Manager No 
Microsoft Teams No 
MuleSoft Anypoint Platform No 
Odoo No 
OpenAdapt No 
PatronManager CRM Yes 
Paylocity No 
Salesforce Data Loader No 
Salesloft No 
Slack No 
Snapchat Ads No 
Square POS No 
Stripe No 

Integrations

Collate Yes 
Docusign Yes 
Salesforce Yes 
Amazon Yes 
Google Cloud BigQuery Yes 
HubSpot CRM Yes 
Instagram Yes 
Meta Ads Manager Yes 
Microsoft Teams Yes 
MuleSoft Anypoint Platform Yes 
Odoo Yes 
OpenAdapt Yes 
PatronManager CRM No 
Paylocity Yes 
Salesforce Data Loader Yes 
Salesloft Yes 
Slack Yes 
Snapchat Ads Yes 
Square POS Yes 
Stripe Yes 

Pricing Details

$36 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/education/cloud/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/data/

Product Features

Admissions and Enrollment

Application Management Yes 
Assessment Management No 
Candidate Management Yes 
Colleges / Universities No 
Evaluation Management No 
Fee Management No 
Financial Aid Management Yes 
Forms Management No 
K-12 No 
Recruiting Management No 
Scoring No 
Self Service Portal No 

Alumni Management

Event Management No 
Fundraising Management Yes 
Jobs Board No 
Mailing List Management Yes 
Member Accounts No 
Member Communities No 
Member Directory No 
Member Portal Yes 
Membership Management Yes 
Website Management No 

Higher Education

Admissions Management Yes 
Alumni Management Yes 
Assessment Management Yes 
Curriculum Management Yes 
Faculty / Staff Management No 
Financial Aid Management No 
Fundraising Management No 
Housing Management No 
Scheduling No 
Student Information / Records Yes 
Student Portal Yes 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Data Governance

Access Control No 
Data Discovery No 
Data Mapping No 
Data Profiling No 
Deletion Management No 
Email Management No 
Policy Management No 
Process Management No 
Roles Management No 
Storage Management No 

Data Management

Customer Data No 
Data Analysis No 
Data Capture No 
Data Integration No 
Data Migration No 
Data Quality Control No 
Data Security No 
Information Governance No 
Master Data Management No 
Match & Merge No 

Data Management Platforms (DMP)

Ad Network Integration No 
Analytics / ROI Tracking No 
Audience Targeting No 
Behavioral Analytics No 
CRM No 
Campaign Management No 
Competitive Analysis No 
Customer Journey Mapping No 
Data Capture / Transfer No 
Data Classification No 
Data Visualization No 

Alternatives

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