Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With our mobile clienteling solution, retail associates can engage with customers while they are in-store, seamlessly transition to online sales, and earn additional commissions. This results in a more tailored shopping experience for customers, while retailers benefit from improved online conversion rates, higher average order values, and reduced return rates. Salesfloor stands out as an award-winning platform that integrates clienteling, virtual selling, and mobile point-of-sale capabilities. Retail associates leverage Salesfloor to provide personalized and convenient interactions for customers through various channels, including live chat, video calls, emails, and SMS. Customers can reach out to a nearby store associate in real-time using these methods, as well as through appointment requests for virtual or in-person consultations. Associates can facilitate sales across multiple platforms, ensuring that each sale is properly credited to the corresponding associate or store. By empowering associates to cater to customers in a personalized manner across all channels, retailers can cultivate deeper and more meaningful customer relationships that enhance loyalty and satisfaction. This innovative approach not only boosts sales but also enriches the overall customer experience.
Description
Enhance Your Retail Operations with an Innovative In-Store Solution
By implementing a few straightforward adjustments, you can greatly enhance your store's processes and ensure products are readily available on the shelves. Our in-store solution, ZetesAthena, empowers you to efficiently oversee essential tasks and operations, leading to smoother store management and increased customer satisfaction.
Intuitive and Accessible In-Store Solution
With ZetesAthena, your store staff will have access to mobile devices that provide them with real-time updates and notifications. This immediate access to a comprehensive product inventory ensures that employees can assist customers promptly, minimizing wait times and reducing the chances of lost sales. This versatile in-store solution facilitates a wide range of activities, from receiving goods and managing stock to fulfilling orders across multiple channels, ultimately streamlining your retail business operations. Furthermore, the ease of use of ZetesAthena encourages employee engagement and enhances overall productivity.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Canopy
Yes
ChannelAdvisor
Yes
Microsoft 365
No
Oracle Cloud Infrastructure
Yes
Oracle Fusion Cloud ERP
No
Radial
Yes
SAP Cloud Platform
Yes
SAP Customer Data Cloud
Yes
SAP ERP
No
Salesforce Agentforce Commerce
Yes
Integrations
Canopy
No
ChannelAdvisor
No
Microsoft 365
Yes
Oracle Cloud Infrastructure
No
Oracle Fusion Cloud ERP
Yes
Radial
No
SAP Cloud Platform
No
SAP Customer Data Cloud
No
SAP ERP
Yes
Salesforce Agentforce Commerce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Salesfloor
Founded
2013
Country
United States
Website
salesfloor.net
Vendor Details
Company Name
Zetes
Founded
1984
Country
Belgium
Website
www.zetes.com/en/news/zetes-launches-zetesathena-a-cloud-based-solution-to-centrally-manage-in-store-operations-of
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Multi-Channel eCommerce
Catalog Management
No
Channel Management
No
Data Synchronization
No
Email Marketing
Yes
Inventory Management
Yes
Marketplace Integration
Yes
Mobile Commerce
Yes
Order Management
Yes
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
No
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
No
Loyalty Program
Yes
Mail Order
No
Merchandise Management
No
Multi-Location
Yes
Order Management
Yes
Purchase Order Management
No
Reporting/Analytics
Yes
Returns Management
No
eCommerce
No
Sales Enablement
Collaboration
No
Contact Management
Yes
Content Management
Yes
Document Management
No
Goals / Quota Management
No
Lead Management
Yes
Meeting Management
Yes
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Product Features
Retail Execution
AI / Image Recognition
No
Collaboration Tools
Yes
Data Collection
Yes
Inspection
No
Pricing / Placement Optimization
Yes
Product Education
Yes
Product Promotion Strategy
Yes
Retail Site Audit
No
Workforce Management
Yes
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
No
Loyalty Program
Yes
Mail Order
Yes
Merchandise Management
Yes
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
Yes
Returns Management
No
eCommerce
Yes
Task Management
Collaboration
Yes
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
Yes
Progress Tracking
Yes
Recurring Tasks
No
Reporting/Analytics
Yes
Spreadsheet View
No
Task Board View
Yes
Task Planning
Yes
Task Scheduling
Yes
Task Tracking
Yes
Time Tracking
Yes
To-Do List View
Yes