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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

With our mobile clienteling solution, retail associates can engage with customers while they are in-store, seamlessly transition to online sales, and earn additional commissions. This results in a more tailored shopping experience for customers, while retailers benefit from improved online conversion rates, higher average order values, and reduced return rates. Salesfloor stands out as an award-winning platform that integrates clienteling, virtual selling, and mobile point-of-sale capabilities. Retail associates leverage Salesfloor to provide personalized and convenient interactions for customers through various channels, including live chat, video calls, emails, and SMS. Customers can reach out to a nearby store associate in real-time using these methods, as well as through appointment requests for virtual or in-person consultations. Associates can facilitate sales across multiple platforms, ensuring that each sale is properly credited to the corresponding associate or store. By empowering associates to cater to customers in a personalized manner across all channels, retailers can cultivate deeper and more meaningful customer relationships that enhance loyalty and satisfaction. This innovative approach not only boosts sales but also enriches the overall customer experience.

Description

Veras Extend is an innovative Customer Experience Application designed to create a cohesive and integrated strategy for customer interaction. It features mPOS CheckOut Anywhere, which effectively serves as an additional register by leveraging CheckOut’s ERP, CRM, and payment systems. The platform is versatile, compatible with iOS, Android, and Windows devices, ensuring that associates have access to consistent pricing and promotions for streamlined operations. Users can conduct complete POS transactions or pause and resume them at a traditional register as needed. This system is ideal for use at offsite events or for easily adding another register in-store to accommodate customer demand. Veras Affinity Clienteling distinguishes itself with an ultra-responsive engine, allowing for real-time associate input that enhances data accuracy and trains the AI to generate more intelligent sales recommendations. The Endless Aisle feature opens up a world of possibilities by enabling associates to explore the entire global inventory, including numerous vendor catalogs, providing customers with information on product availability, relevant promotions, and suggestions for similar items while they shop. This comprehensive approach not only improves customer satisfaction but also significantly boosts sales potential.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Canopy Yes 
ChannelAdvisor Yes 
Oracle Cloud Infrastructure Yes 
Radial Yes 
SAP Cloud Platform Yes 
SAP Customer Data Cloud Yes 
Salesforce Agentforce Commerce Yes 
SendGrid Yes 
Shopify Yes 
Stylitics Yes 
Twilio Yes 
Workspace ONE Yes 
Zebra SmartCount Yes 

Integrations

Canopy No 
ChannelAdvisor No 
Oracle Cloud Infrastructure No 
Radial No 
SAP Cloud Platform No 
SAP Customer Data Cloud No 
Salesforce Agentforce Commerce No 
SendGrid No 
Shopify No 
Stylitics No 
Twilio No 
Workspace ONE No 
Zebra SmartCount No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesfloor

Founded

2013

Country

United States

Website

salesfloor.net

Vendor Details

Company Name

Veras Retail

Founded

2008

Country

United States

Website

www.verasretail.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing Yes 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce Yes 
Order Management Yes 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management No 
Loyalty Program Yes 
Mail Order No 
Merchandise Management No 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management No 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Sales Enablement

Collaboration No 
Contact Management Yes 
Content Management Yes 
Document Management No 
Goals / Quota Management No 
Lead Management Yes 
Meeting Management Yes 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Alternatives

Alternatives

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