Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With our mobile clienteling solution, retail associates can engage with customers while they are in-store, seamlessly transition to online sales, and earn additional commissions. This results in a more tailored shopping experience for customers, while retailers benefit from improved online conversion rates, higher average order values, and reduced return rates. Salesfloor stands out as an award-winning platform that integrates clienteling, virtual selling, and mobile point-of-sale capabilities. Retail associates leverage Salesfloor to provide personalized and convenient interactions for customers through various channels, including live chat, video calls, emails, and SMS. Customers can reach out to a nearby store associate in real-time using these methods, as well as through appointment requests for virtual or in-person consultations. Associates can facilitate sales across multiple platforms, ensuring that each sale is properly credited to the corresponding associate or store. By empowering associates to cater to customers in a personalized manner across all channels, retailers can cultivate deeper and more meaningful customer relationships that enhance loyalty and satisfaction. This innovative approach not only boosts sales but also enriches the overall customer experience.
Description
Enhance your revenue, boost customer satisfaction, and foster brand loyalty by seamlessly integrating your online and physical store experiences. Allow customers to explore your store remotely from the comfort of their homes, while simultaneously transitioning your in-person sales tactics into the digital realm. Assist shoppers in locating their desired items, suggest related products, and guide them through the checkout process. Utilize advanced tools such as high-definition video chat, co-browsing, text messaging, chatbots, and online appointment scheduling, all within a comprehensive platform. Provide exceptional service and expert product guidance to your customers online, ensuring a flawless shopping experience that merges virtual and real-world interactions. Offer an engaging and immersive experience that not only enhances conversions but also elevates the average order value. With high-definition video technology, you can present your products in a captivating and intimate manner, making them more appealing to potential buyers. This innovative approach not only meets customer needs but also creates memorable shopping experiences that encourage repeat visits and long-term loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Canopy
Yes
ChannelAdvisor
Yes
Oracle Cloud Infrastructure
Yes
Radial
Yes
SAP Cloud Platform
Yes
SAP Customer Data Cloud
Yes
Salesforce Agentforce Commerce
Yes
SendGrid
Yes
Shopify
Yes
Stylitics
Yes
Integrations
Canopy
No
ChannelAdvisor
No
Oracle Cloud Infrastructure
No
Radial
No
SAP Cloud Platform
No
SAP Customer Data Cloud
No
Salesforce Agentforce Commerce
No
SendGrid
No
Shopify
No
Stylitics
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Salesfloor
Founded
2013
Country
United States
Website
salesfloor.net
Vendor Details
Company Name
Vee24
Country
United States
Website
www.vee24.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Multi-Channel eCommerce
Catalog Management
No
Channel Management
No
Data Synchronization
No
Email Marketing
Yes
Inventory Management
Yes
Marketplace Integration
Yes
Mobile Commerce
Yes
Order Management
Yes
Promotions Management
No
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
No
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
No
Loyalty Program
Yes
Mail Order
No
Merchandise Management
No
Multi-Location
Yes
Order Management
Yes
Purchase Order Management
No
Reporting/Analytics
Yes
Returns Management
No
eCommerce
No
Sales Enablement
Collaboration
No
Contact Management
Yes
Content Management
Yes
Document Management
No
Goals / Quota Management
No
Lead Management
Yes
Meeting Management
Yes
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes