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Description

The traditional way travel agents and other representatives arrange hospitality services for hotel and travel bookings has changed since CRM was introduced to the hospitality industry. Hoteliers have taken to heart the benefits of CRM software for the hospitality industry and hoteliers have adopted the on-demand Customer Relationship Management services (CRM) in the industry. CRM software allows hoteliers to reduce distribution costs, maintain brand integrity, and operate without the need for industry discounters. The internet users are smart and educated. They enjoy smooth and seamless online services and have taken up ebilling and self-serve options as well as hoteliers with equal enthusiasm. Salesboom CRM software for hoteliers offers integrated and synchronized performance across all channels, including call center, billing, and sales.

Description

This platform provides hotel operators with tools to oversee various in-house functions such as managing bookings, handling check-ins and check-outs, processing payments, generating bills, conducting audits, and producing numerous reports. It seamlessly connects with travel agents, corporations, and individual customers, enabling hoteliers to extend exclusive rates and facilitate bookings via our platform. Additionally, the system promptly alerts users to any changes in rates. Sapro HM ERP empowers you to stay ahead of your rivals, trim expenses, boost profits, and optimize operational efficiency and effectiveness. By pursuing these objectives, you can turn your aspirations into reality. The platform also offers both internal and external training, supplies skilled personnel on-demand from its training facilities, and provides opportunities for outsourcing various services. With these features, hotel management becomes not only streamlined but also strategically advantageous.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Constant Contact Yes 
Docusign Yes 
Dropbox Yes 
Facebook Yes 
GA Connector Yes 
Google Calendar Yes 
Google Contacts Yes 
Google Docs Yes 
Google Drive Yes 
Microsoft Excel Yes 
Microsoft Outlook Yes 
Microsoft Word Yes 
QuickBooks Enterprise Yes 
QuickBooks Online Advanced Yes 
SYSPRO ERP Yes 
Sage 50 Yes 
Sage Accounting Yes 
Sage X3 Yes 
X (Twitter) Yes 
Xero Yes 

Integrations

Constant Contact No 
Docusign No 
Dropbox No 
Facebook No 
GA Connector No 
Google Calendar No 
Google Contacts No 
Google Docs No 
Google Drive No 
Microsoft Excel No 
Microsoft Outlook No 
Microsoft Word No 
QuickBooks Enterprise No 
QuickBooks Online Advanced No 
SYSPRO ERP No 
Sage 50 No 
Sage Accounting No 
Sage X3 No 
X (Twitter) No 
Xero No 

Pricing Details

$14 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SalesBoom

Founded

2003

Country

Canada

Website

www.salesboom.com

Vendor Details

Company Name

Sapro

Founded

1986

Country

Sri Lanka

Website

www.saprosolutions.com/en/hotel-property-management-system/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

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