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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SalesTown CRM is an all-encompassing software solution for customer relationship management that aims to optimize and improve the sales processes for organizations, regardless of their size. Featuring an intuitive interface along with powerful functionalities, SalesTown CRM equips users with tools for contact management, sales opportunity tracking, automation of marketing initiatives, and the generation of in-depth analytics and reports. Additionally, its ability to integrate with widely-used third-party applications facilitates a cohesive perspective on customer interactions. This makes SalesTown CRM an excellent choice for sales teams looking to boost their productivity, enhance customer engagement, and foster business growth, ultimately leading to more successful sales outcomes.

Description

Gain insights into your customer experience by continuously tracking their satisfaction through flexible surveys like NPS, CSAT, and CES. SurveyTown offers tools to gain a deeper understanding of customer sentiment with tailored Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES) surveys. Address and rectify negative feedback while promoting positive experiences by encouraging customers to share their stories on social media. Keep track of your performance over time to inform effective business strategies. You can create various surveys, including NPS, CES, CSAT, ratings, or entirely customized formats. Incorporate diverse question types into your surveys, define unique success pages, and personalize the visual aspects of your survey. Notify relevant members of your organization upon receiving responses, and easily upload your contacts to distribute surveys via email or embed them in follow-up communications like post-purchase or ticket closure emails. Additionally, you can promote your survey links through your website or social media platforms, ensuring broader reach. This comprehensive approach will enable you to enhance customer relationships and optimize overall satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Bronto Marketing Platform No 
Campaigner No 
Microsoft Excel No 
Zapier No 

Integrations

Bronto Marketing Platform Yes 
Campaigner Yes 
Microsoft Excel Yes 
Zapier Yes 

Pricing Details

9.79
Free Trial Yes 
Free Version No 

Pricing Details

$69 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SalesTown CRM

Founded

2019

Country

India

Website

salestown.in/

Vendor Details

Company Name

SurveyTown

Founded

2015

Country

United States

Website

surveytown.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

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