Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SalesTown CRM is an all-encompassing software solution for customer relationship management that aims to optimize and improve the sales processes for organizations, regardless of their size. Featuring an intuitive interface along with powerful functionalities, SalesTown CRM equips users with tools for contact management, sales opportunity tracking, automation of marketing initiatives, and the generation of in-depth analytics and reports. Additionally, its ability to integrate with widely-used third-party applications facilitates a cohesive perspective on customer interactions. This makes SalesTown CRM an excellent choice for sales teams looking to boost their productivity, enhance customer engagement, and foster business growth, ultimately leading to more successful sales outcomes.
Description
Gain insights into your customer experience by continuously tracking their satisfaction through flexible surveys like NPS, CSAT, and CES. SurveyTown offers tools to gain a deeper understanding of customer sentiment with tailored Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES) surveys. Address and rectify negative feedback while promoting positive experiences by encouraging customers to share their stories on social media. Keep track of your performance over time to inform effective business strategies. You can create various surveys, including NPS, CES, CSAT, ratings, or entirely customized formats. Incorporate diverse question types into your surveys, define unique success pages, and personalize the visual aspects of your survey. Notify relevant members of your organization upon receiving responses, and easily upload your contacts to distribute surveys via email or embed them in follow-up communications like post-purchase or ticket closure emails. Additionally, you can promote your survey links through your website or social media platforms, ensuring broader reach. This comprehensive approach will enable you to enhance customer relationships and optimize overall satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Bronto Marketing Platform
No
Campaigner
No
Microsoft Excel
No
Zapier
No
Integrations
Bronto Marketing Platform
Yes
Campaigner
Yes
Microsoft Excel
Yes
Zapier
Yes
Pricing Details
9.79
Free Trial
Yes
Free Version
No
Pricing Details
$69 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SalesTown CRM
Founded
2019
Country
India
Website
salestown.in/
Vendor Details
Company Name
SurveyTown
Founded
2015
Country
United States
Website
surveytown.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No