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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SalesFirst is a component of RTI's CRM suite that focuses on enhancing marketing and sales force automation. Tailored for professionals in telesales, field sales, and marketing, it empowers your sales team to effectively cross-sell and up-sell their offerings. Key functionalities of SalesFirst include robust contact management systems that log all interactions with customers and prospects. It also features tools for orchestrating marketing campaigns designed to generate new leads while assessing their success rates. Additionally, the software assists in managing opt-in and opt-out lists to ensure adherence to "do not call" regulations and anti-spam laws, as well as overseeing sales opportunities throughout the established sales cycle. This comprehensive approach ensures that sales teams are not only compliant but also equipped to maximize their outreach and conversion efforts.

Description

Vizalia serves as a visual-assistance platform designed for teams in customer service, after-sales, telesales, contact centers, field service, and business process outsourcing (BPO). When an agent is on a call, they can send the customer an SMS link that directs them to a mobile browser, eliminating the need for an app or account setup. This allows the agent to access the customer's camera feed, enabling them to annotate and provide real-time troubleshooting support. Additionally, for telesales purposes, agents are able to share product offers, simulations, and contract documents during the conversation. One of its standout features is the ability to reconstruct a three-dimensional space from video captured on a smartphone, which facilitates remote measurements by agents. Vizalia seamlessly integrates with various telephony and customer relationship management (CRM) tools, and it also offers a REST API for further customization. The pricing structure is based on the annual volume of visual sessions, allowing for an unlimited number of users. Furthermore, this software-as-a-service (SaaS) platform boasts ISO 27001 certification and is securely hosted in France, ensuring compliance with international data protection standards. Overall, Vizalia brings a unique approach to enhancing customer interactions through advanced visual technology.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Aircall No 

Integrations

Aircall Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Vizalia charges for an annual volume of visual sessions, paid in advance. Per-session rates decrease at higher volumes, and users are unlimited. The agreement runs for three years, with annual prepayment and an option to exit after the first year with three months' notice. The session volume committed for the first year remains the commitment throughout the term.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RTI Software

Website

www.rti-software.com/salesfirst.html

Vendor Details

Company Name

Vizalia

Founded

2016

Country

France

Website

vizalia.ai

Product Features

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation No 
Social Marketing Yes 
Website Visitor Tracking No 

Sales Force Automation

Call Management No 
Campaign Management Yes 
Channel Management No 
Commission Management No 
Contact Management Yes 
Contract Management No 
Customer Database No 
Email Marketing No 
Field Sales Management Yes 
Lead Management No 
Opportunity Management Yes 
Performance Metrics No 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting No 
Territory Management No 

Product Features

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