Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can distinguish who is calling and connect them with the most suitable agent to address their concerns. By utilizing smart call routing, proper alignment is enhanced, enabling your clients to communicate with the customer service representative who is most equipped to resolve their inquiries. This capability monitors incoming calls based on various metrics like geographical location, sources, conversion rates of inbound calls, cost per call, and the relationship between marketing expenditures and return on investment. The SalesAngel.com platform supports the establishment of a virtual sales team or remote agents by facilitating both outbound dialing and inbound call reception, all seamlessly integrated with the Salesforce platform. Additionally, it allows you to synchronize the timing of lead generation from your marketing efforts with the moment these leads are ready for conversion into sales. With robust lead management services in place, you can effectively transform potential leads into loyal clients, ensuring a smooth transition from interest to acquisition.
Description
VestaCall is a cloud-based contact center and UCaaS provider that harnesses AI to deliver features such as global voice termination, SIP trunking, and smart business phone systems. By integrating voice services, routing, analytics, automation, and customer communication resources within a single platform, it empowers businesses to reduce revenue loss attributed to missed calls and subpar customer experiences. Their offerings encompass Cloud PBX, SIP Trunking, Conversational AI, Cloud Contact Center, and Live Analytics, catering to various scenarios including inbound support, outbound sales, operations for global remote teams, and extensive enterprise communications. Notably, VestaCall's Cloud PBX delivers a top-tier virtual phone system with comprehensive global coverage across more than 100 countries, featuring HD voice quality, mobile and desktop applications, an auto-attendant with multi-level IVR menus, real-time call analytics, team messaging, call recording capabilities, and AI-driven transcription services. This comprehensive suite of tools ensures businesses can effectively manage their communications and enhance customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
HubSpot CRM
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SalesAngel
Country
United States
Website
salesangel.com
Vendor Details
Company Name
VestaCall
Founded
2015
Country
China
Website
vestacall.com
Product Features
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No