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features
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support

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Description

Increase your profits by implementing a customer loyalty and rewards initiative through SailPlay Loyalty. SailPlay provides a platform designed for B2C businesses to create personalized loyalty programs. Featuring an adaptable bonus points system for consumers, an integrated CRM solution, a unified loyalty program encompassing both online and offline retail, along with numerous cutting-edge functionalities, SailPlay equips companies with a distinct edge in the marketplace. This comprehensive approach to customer engagement not only fosters brand loyalty but also drives repeat business effectively.

Description

Customers accumulate points based on their spending habits, allowing businesses to either enhance or limit point accrual depending on the product, brand, or customer category. Timely and personalized email promotions can be dispatched to engage customers effectively, while special offers can entice those who have not made a purchase recently. You can create your own customer segments or utilize pre-existing ones offered by the service. Evaluate the effectiveness of your loyalty program by linking it to sales performance. A streamlined workflow for employees translates to a quicker checkout experience for customers. Ensure your brand identity is integrated throughout your loyalty program, and easily connect to your point of sale system to start utilizing Thirdshelf within minutes. You can initiate a loyalty program for free, with the first 250 members included, and then pay a nominal fee of $7 per month for every additional 250 members under the Regular Plan. If you already have an existing loyalty program, we can assist in transferring your members and their reward balances for a one-time fee. You can explore all features without any upfront cost until you enroll a minimum of 250 participants in your loyalty program, making it a risk-free opportunity to boost customer engagement and retention. This flexibility allows businesses to adapt their loyalty strategies as they grow.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Foodetective Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Lightspeed Retail Yes 
QuickBooks Online Yes 
Shopify Yes 
WordPress Yes 

Integrations

Foodetective No 
HubSpot CRM No 
HubSpot Customer Platform No 
Lightspeed Retail No 
QuickBooks Online No 
Shopify No 
WordPress No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$69.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SailPlay

Founded

2012

Country

United States

Website

sailplay.net

Vendor Details

Company Name

Thirdshelf

Website

www.thirdshelf.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

FreeKwent Reviews

FreeKwent

mKonnekt
Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC