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Average Ratings 0 Ratings
Description
Saffire stands out as the sole fully integrated platform for ticketing and website management within the industry. We streamline the process of selling advance tickets online for your events, making it easier to boost sales. This online selling method also minimizes cash handling and shortens lines, resulting in a more secure and smooth experience for your attendees. With SaffireTix's contactless ticket scanning, you can enhance safety and reduce stress for your customers. By eliminating the need for person-to-person ticket scanning, your event or venue can effectively adhere to social distancing guidelines. Our team is ready to discuss innovative solutions for self-scan stations that allow for minimal contact with attendees. If you've ever dealt with a rain-out, you understand the vital role of advance ticket sales. Saffire empowers your customers to purchase tickets online through a secure, branded shopping cart linked directly to your website. In addition to print-at-home tickets, customers receive a convenient option to add their tickets to their Apple Wallet, enhancing their overall experience. This comprehensive approach not only improves sales but also fosters customer loyalty through convenience and safety.
Description
The advantages of a smart, technology-oriented, and innovative venue are boundless, benefiting both the establishment and the surrounding community. Meet the needs of your clientele faster than ever with our Customized Knowledge Bot! Leveraging machine learning, we provide automated customer support that Saves Time & Money while Enhancing Sales & Satisfaction. Our AI platform streamlines order processing and improves efficiency by addressing initial customer queries and guiding them through their online purchasing journey, all while promoting Social Distancing. Handling customer requests across multiple channels can be challenging, but our AI system engages with customers and responds on your behalf across all social media platforms, freeing you up from the need to monitor each one individually. This immediate interaction and resolution of inquiries lead to heightened overall customer satisfaction. Consequently, as customers experience happiness with your service, their brand loyalty will naturally deepen, fostering a robust relationship with your audience and boosting your reputation in the market.
API Access
Has API
API Access
Has API
Integrations
Authorize.Net
PayPal
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Saffire
Founded
1998
Country
United StatesUnited State
Website
www.saffire.com/p/what-is-saffire/saffiretix
Vendor Details
Company Name
Simplify Reality
Founded
2017
Country
United States
Website
simplifyreality.com
Product Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management