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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Saffire stands out as the sole fully integrated platform for ticketing and website management within the industry. We streamline the process of selling advance tickets online for your events, making it easier to boost sales. This online selling method also minimizes cash handling and shortens lines, resulting in a more secure and smooth experience for your attendees. With SaffireTix's contactless ticket scanning, you can enhance safety and reduce stress for your customers. By eliminating the need for person-to-person ticket scanning, your event or venue can effectively adhere to social distancing guidelines. Our team is ready to discuss innovative solutions for self-scan stations that allow for minimal contact with attendees. If you've ever dealt with a rain-out, you understand the vital role of advance ticket sales. Saffire empowers your customers to purchase tickets online through a secure, branded shopping cart linked directly to your website. In addition to print-at-home tickets, customers receive a convenient option to add their tickets to their Apple Wallet, enhancing their overall experience. This comprehensive approach not only improves sales but also fosters customer loyalty through convenience and safety.

Description

The advantages of a smart, technology-oriented, and innovative venue are boundless, benefiting both the establishment and the surrounding community. Meet the needs of your clientele faster than ever with our Customized Knowledge Bot! Leveraging machine learning, we provide automated customer support that Saves Time & Money while Enhancing Sales & Satisfaction. Our AI platform streamlines order processing and improves efficiency by addressing initial customer queries and guiding them through their online purchasing journey, all while promoting Social Distancing. Handling customer requests across multiple channels can be challenging, but our AI system engages with customers and responds on your behalf across all social media platforms, freeing you up from the need to monitor each one individually. This immediate interaction and resolution of inquiries lead to heightened overall customer satisfaction. Consequently, as customers experience happiness with your service, their brand loyalty will naturally deepen, fostering a robust relationship with your audience and boosting your reputation in the market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Authorize.Net
PayPal

Integrations

Authorize.Net
PayPal

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Saffire

Founded

1998

Country

United StatesUnited State

Website

www.saffire.com/p/what-is-saffire/saffiretix

Vendor Details

Company Name

Simplify Reality

Founded

2017

Country

United States

Website

simplifyreality.com

Product Features

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives