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Description

Integrate a feedback button on your website to address critical bugs, enhance user experience, and uncover valuable insights from customers. This simple addition can be placed on any web page and comes equipped with screenshot functionality. Streamline the feedback collection process using a visual tool that operates directly on your site, allowing you to receive input straight from users without the hassle of lengthy email exchanges or congested ticketing systems. Users can express their thoughts effectively through screenshots and accompanying text, and they can reach out to you without navigating away from their current page. Obtain precise feedback with tailored feedback forms that meet your needs. Since customers are often the first to identify bugs and user experience issues, facilitating their ability to provide immediate visual feedback when they encounter a problem is essential. Furthermore, technical details such as their operating system, browser type and version, as well as any JavaScript errors, are automatically gathered, saving you valuable time in troubleshooting. This proactive approach not only fosters better communication but also strengthens the relationship between you and your users.

Description

Check out videos of real users of your website to find out. Get your first five user test results for free. Write down the tasks you want your users to complete on your website. To find the right users, you can choose from a variety of demographic factors. To hear users' thoughts and find out where they are stuck, collect videos. It can be time-consuming to analyze user testing videos. But, with our Collaborative Analysis suite it is quick and easy to turn user data into product action. Divide and conquer your results and then share key moments and findings to keep everyone on the same page. Collaborative Analysis is time-saving and encourages everyone to get involved in user data. Crowdsourcing can help you scale up your research! UXCrowd aggregates usability insights and ranks them with crowd voting. This allows you to immediately see which issues are most important to users. You can run more tests, identify the major issues faster, and then take action to improve your website using the wisdom of the crowd.