Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Integrate a feedback button on your website to address critical bugs, enhance user experience, and uncover valuable insights from customers. This simple addition can be placed on any web page and comes equipped with screenshot functionality. Streamline the feedback collection process using a visual tool that operates directly on your site, allowing you to receive input straight from users without the hassle of lengthy email exchanges or congested ticketing systems. Users can express their thoughts effectively through screenshots and accompanying text, and they can reach out to you without navigating away from their current page. Obtain precise feedback with tailored feedback forms that meet your needs. Since customers are often the first to identify bugs and user experience issues, facilitating their ability to provide immediate visual feedback when they encounter a problem is essential. Furthermore, technical details such as their operating system, browser type and version, as well as any JavaScript errors, are automatically gathered, saving you valuable time in troubleshooting. This proactive approach not only fosters better communication but also strengthens the relationship between you and your users.

Description

Tapko is a streamlined tool for bug reporting and visual feedback, tailored for web agencies and their clientele. By simply inserting a script tag, agencies can integrate a feedback widget into any website, enabling clients to easily report issues and provide visual comments directly on the active page. The tool automatically gathers essential information such as console logs, network requests, browser and OS details, along with a screenshot, ensuring that agencies receive comprehensive context without the hassle of lengthy email exchanges. Additionally, feedback is seamlessly integrated with existing project management systems, facilitating efficient and organized bug triage. Designed with GDPR compliance in mind, Tapko is specifically crafted to enhance the agency-client interaction process, making communication smoother and more effective. This innovative solution not only improves collaboration but also saves time for both parties involved.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Asana Yes 
Basecamp Yes 
Bitbucket Yes 
GitHub Yes 
GitLab Yes 
Jira Yes 
Mailchimp Yes 
Moodle Yes 
Redmine Yes 
Shopify Yes 
Slack Yes 
Trello Yes 
WordPress Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Asana No 
Basecamp No 
Bitbucket No 
GitHub No 
GitLab No 
Jira No 
Mailchimp No 
Moodle No 
Redmine No 
Shopify No 
Slack No 
Trello No 
WordPress No 
Zapier No 
Zendesk No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Pricing Details

Free for 1st project
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Saber Feedback

Founded

2011

Country

Spain

Website

saberfeedback.com

Vendor Details

Company Name

Tapko

Founded

2026

Country

India

Website

tapko.app

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Alternatives

Alternatives

Marker.io Reviews

Marker.io

Marker
Fronter Reviews

Fronter

Fronter.io
BugHerd Reviews

BugHerd

Splitrock Studio Pty Ltd.