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Average Ratings 25 Ratings

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support

Description

Matrix provides comprehensive insights into every aspect of your business, including projects, timesheets, finances, and resources, all without the need for intricate configurations or outside consultants. Tailored for engineering workflows, it features specialized modules that integrate effortlessly, ensuring you have full visibility and authority over your entire operation. With Matrix, you can streamline your processes and enhance clarity, allowing you to focus on what truly matters. Its user-friendly approach eliminates the barriers often associated with complex setups, empowering you to take charge of your business effectively.

Description

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Emsisoft Anti-Malware No 
Google Calendar No 
Google Drive No 
Google Workspace No 
HappySat No 
Hudu No 
IT Glue No 
Mailchimp No 
Microsoft 365 No 
OpenText Core Endpoint Protection No 
QuickBooks Online No 
QuickBooks Online Advanced No 
ScalePad Backup Radar No 
ScalePad Lifecycle Insights No 
ScalePad Quoter No 
Simplesat No 
Splashtop Remote Support No 
Strategy Overview No 
Xero No 
n8n No 

Integrations

Emsisoft Anti-Malware Yes 
Google Calendar Yes 
Google Drive Yes 
Google Workspace Yes 
HappySat Yes 
Hudu Yes 
IT Glue Yes 
Mailchimp Yes 
Microsoft 365 Yes 
OpenText Core Endpoint Protection Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
ScalePad Backup Radar Yes 
ScalePad Lifecycle Insights Yes 
ScalePad Quoter Yes 
Simplesat Yes 
Splashtop Remote Support Yes 
Strategy Overview Yes 
Xero Yes 
n8n Yes 

Pricing Details

3 €
Free Trial No 
Free Version No 

Pricing Details

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SUNAGO Matrix

Founded

2024

Country

United Arab Emirates

Website

sunago-matrix.com

Vendor Details

Company Name

Syncro

Founded

2013

Country

United States

Website

syncromsp.com

Product Features

Professional Services Automation

Billing & Invoicing No 
CRM No 
Client Portal No 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management No 
Proposal Generation No 
Quote Management No 
Resource Management No 
Time & Expense Tracking No 

Product Features

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management Yes 
IOC Verification No 
Incident Management Yes 
Tokenization No 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting No 

Endpoint Detection and Response (EDR)

Behavioral Analytics No 
Blacklisting/Whitelisting No 
Continuous Monitoring Yes 
Malware/Anomaly Detection No 
Prioritization No 
Remediation Management No 
Root Cause Analysis No 

Endpoint Protection

Activity Log No 
Antivirus No 
Application Security Yes 
Behavioral Analytics No 
Device Management Yes 
Encryption No 
Signature Matching No 
Web Threat Management Yes 
Whitelisting / Blacklisting No 

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring Yes 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning Yes 
Web Threat Management Yes 
Web Traffic Reporting No 

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Access Control (NAC)

Authentication Yes 
Authorization Yes 
Automated Hotfix / Updates No 
Centralized Policy Management No 
Dashboard Yes 
Device Auto-Provisioning No 
Device Self-Registration No 
Posture Assessment Yes 
Quarantine / Remediation No 
Secure Guest Access No 

Network Security

Access Control Yes 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System Yes 
Threat Response No 
VPN No 
Vulnerability Scanning Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools No 
Document Management Yes 
Portfolio Management No 
Project Management No 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring No 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

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