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Description
The travel sector is highly dynamic and continuously changing, making it clear that a universal solution does not exist. Service providers are perpetually seeking innovative approaches to enhance customer service while maintaining low costs and boosting profitability. The STERNA suite presents online travel businesses with a flexible and customizable platform that facilitates connections with consumers and third-party providers. Featuring a ready-to-use booking engine, companies can effortlessly enter the market from day one. Furthermore, this platform can be tailored to meet specific business objectives within a matter of weeks. It ensures a seamless booking experience across various devices, including desktops, tablets, and smartphones, so that customers receive consistent service on any platform, operating system, or browser. Additionally, the comprehensive travel framework offers a customizable user experience, integration with Global Distribution Systems (GDS), and supports both B2B and B2C models while automating mid-office and back-office operations, ultimately enhancing efficiency and effectiveness in the travel industry. This adaptability positions companies to thrive in a competitive landscape.
Description
Series180 is a comprehensive SaaS solution tailored for companies that focus on group series and scheduled departure travel, accommodating everything from long-haul international tours to short local coach series and back-to-back group arrivals.
In contrast to traditional travel CRMs, Series180 is meticulously crafted to address the unique challenges associated with fixed departures, multi-passenger bookings, agent collaboration, and series-oriented operations. This platform consolidates your entire mid-office sales, customer relationship management, operations, and point-of-sale functions, effectively removing the disarray caused by spreadsheets and disparate tools.
The challenges that Series180 addresses include the common obstacles faced by tour operators managing group departures, such as scattered data, missed communication opportunities, manual invoicing processes, and inefficient agent coordination. By providing a unified system, Series180 ensures that every lead, booking, departure, and passenger interaction is monitored in real time, streamlining operations and enhancing efficiency. Ultimately, this innovative platform empowers travel companies to operate more smoothly and respond to their clients’ needs more effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
The Respond Analyst
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Zenith Software
Founded
1996
Country
India
Website
zenithsoft.com/sterna-travel-suite/
Vendor Details
Company Name
ETOS Global
Founded
2011
Country
India
Website
www.etosglobal.com
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
Yes
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No
