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features
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support

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Write a Review

Description

Leveraging SS&C’s established reputation as a comprehensive solutions provider, SS&C Chorus unites advanced intelligent automation technologies to deliver transformative, ROI-focused solutions for clients. This innovative platform enhances business processes by utilizing cutting-edge technologies such as machine learning, robotic process automation, and natural language processing, enabling customers to effectively transform and manage their operations on a large scale. SS&C Chorus is accessible through SS&C’s secure private cloud, on-premise deployments, or various public cloud services. By implementing digital process automation, case management, omnichannel intake, and operational analytics, organizations can significantly enhance their customer operations. Additionally, the platform automates the digitization, classification, and extraction of information from paper using sophisticated machine learning techniques. With a user-friendly drag-and-drop interface, SS&C Chorus seamlessly integrates with various smart technologies, including RPA, ML, and NLP, while offering the adaptability required to ensure that the right tasks reach the right individuals promptly. This flexibility empowers organizations to not only streamline their workflows but also to respond quickly to evolving business needs.

Description

SmartHub Analytics is a specialized platform for telecom big-data analytics that focuses on financial and subscriber-centric ROI-driven applications. It is specifically developed to foster data sharing and reuse, thereby enhancing business performance and providing analytics that are instantly actionable. By breaking down silos, SmartHub Analytics can evaluate, verify, and model extensive datasets from TEOCO’s array of solutions, which encompass areas like customer management, planning, optimization, service assurance, geo-location, service quality, and costs. Additionally, as an extra analytics layer integrated with existing OSS and BSS systems, SmartHub Analytics establishes an independent analytics environment that has demonstrated substantial returns on investment, allowing operators to save billions. Our approach frequently reveals substantial cost reductions for clients through the application of predictive machine learning techniques. Moreover, SmartHub Analytics consistently leads the industry by offering rapid data analysis capabilities, ensuring that businesses can adapt and respond to market changes with agility and precision.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management No 
Amdocs Customer Experience Suite No 
BMC AMI Data No 
Eviden MDR Service No 
IBM Cloud No 
Microsoft 365 No 
Oracle Cloud Infrastructure No 
OrangeCRM No 
SAP Cloud Platform No 
Wipro Cloud Studio No 
Yellowbrick No 

Integrations

Accenture Cloud Trade Promotion Management Yes 
Amdocs Customer Experience Suite Yes 
BMC AMI Data Yes 
Eviden MDR Service Yes 
IBM Cloud Yes 
Microsoft 365 Yes 
Oracle Cloud Infrastructure Yes 
OrangeCRM Yes 
SAP Cloud Platform Yes 
Wipro Cloud Studio Yes 
Yellowbrick Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

SS&C

Founded

2009

Country

United States

Website

www.ssctech.com/solutions/products-a-to-z/ssc-chorus

Vendor Details

Company Name

TEOCO

Founded

1994

Country

United States

Website

www.teoco.com/products-services/business-solutions/smarthub/analytics-platform/

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Product Features

Big Data

Collaboration No 
Data Blends No 
Data Cleansing No 
Data Mining No 
Data Visualization No 
Data Warehousing No 
High Volume Processing No 
No-Code Sandbox No 
Predictive Analytics No 
Templates No 

Alternatives

Alternatives

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