Average Ratings 0 Ratings
Average Ratings 11 Ratings
Description
SPoTS, which stands for Service and Problem Tracking System, is a web-based software solution designed to monitor dynamic and actionable business data. It is particularly advantageous for small to medium-sized enterprises that prefer not to handle their own information systems due to time constraints or a lack of resources. Although SPoTS is highly regarded as a trouble ticketing tool within the Information Technology sector, its capabilities extend far beyond that singular function. In fact, more than half of SPoTS' clientele operates in sectors that have no connection to Information Technology. Thanks to its versatile design, SPoTS supports a wide range of applications, including trouble ticketing, issue tracking, and customer relationship management (CRM). Developed and managed by LegendSoft, Inc., an Application Service Provider (ASP), SPoTS also offers software consulting to both public and private enterprises based in Atlanta, Georgia, showcasing its adaptability across various business needs. This makes SPoTS an invaluable asset for organizations striving for efficiency and effectiveness in their operations.
Description
SpotMe is the enterprise event platform to create engaging, personalized and compliant event experiences that help companies build better customer relationships.
Run true hybrid, virtual, and in-person events with a branded and compliant event app and give your audience a hyper-personalized, interactive experience they will love.
With 20+ years of unrivaled experience in the event tech industry, SpotMe is the first choice for enterprise event engagement. Our event technology is trusted by 12,000+ global Fortune 500 business leaders, including 10 of the top 20 life science companies such as J&J, Novartis, Roche, Sanofi, and GSK, the Big Four professional services networks Deloitte, PwC, EY, and KPMG, and numerous leading technology, financial, and manufacturing companies like Workday, Mercedes-Benz Group, L'Oréal, Liberty Mutual Insurance, and BNP Paribas.
SpotMe has created 10,000,000+ event relationships by attracting 500,000+ attendees per month. It boasts an average score of 4.6/5 on G2 and Capterra and has been the event app leader on G2 every quarter for 5+ years.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Adobe Marketo Engage
No
Axis LMS
No
BriefYourMarket.com
Yes
Hubb
No
Salesforce
No
Salesforce Marketing Cloud Account Engagement
No
Veeva CRM
No
Wordly
No
Zoom Webinars
No
Integrations
Adobe Marketo Engage
Yes
Axis LMS
Yes
BriefYourMarket.com
No
Hubb
Yes
Salesforce
Yes
Salesforce Marketing Cloud Account Engagement
Yes
Veeva CRM
Yes
Wordly
Yes
Zoom Webinars
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$290 per month
We offer annual Anywhere plans.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
LegendSoft
Website
www.troubleticketsoftware.com
Vendor Details
Company Name
SpotMe
Founded
2001
Country
United States
Website
www.spotme.com/
Product Features
Issue Tracking
Assignment Management
No
Dashboard
No
Escalation Management
No
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
No
Project Management
Yes
Recurring Issues
No
Scheduling
No
Task Management
Yes
Product Features
Event Management
Attendee Management
Yes
Badge Management
Yes
Conferences / Conventions
Yes
Exhibit / Vendor Management
Yes
Gamification
Yes
Room Block Management
No
Social Media Promotion
Yes
Sponsorship Management
Yes
Surveys & Feedback
Yes
Ticketing
No
Volunteer Management
Yes
Weddings / Parties
No
Event Marketing
Audience Segmentation
Yes
Campaign Management
Yes
Email Marketing
Yes
Event Calendar
Yes
Landing Pages / Web Forms
Yes
Location-Based Marketing
No
Reporting/Analytics
Yes
Social Media Promotion
No
Surveys & Feedback
Yes
Website Management
Yes
Mobile Event
Abstract / Papers Management
Yes
Application Development
Yes
Attendee Profiles
Yes
Digital Agenda
Yes
Event Maps
Yes
Gamification
Yes
Mobile Check-in
Yes
Multi-Event
Yes
Networking
Yes
One-to-One Messaging
Yes
Real-time Notifications / Updates
Yes
Social Media Integration
No
Speaker Profiles
Yes
Sponsor Pages
Yes
Surveys / Polls
Yes
Virtual Event Platforms
Alerts/Notifications
Yes
Attendee Management
Yes
Customizable Branding
Yes
Event Management
Yes
File Sharing
Yes
Lead Capture
Yes
Live Audio/Video Chat
Yes
Live Text Chat
Yes
Mobile Access
Yes
Moderation
Yes
Pre-made Templates
Yes
Presentation Tools
Yes
Q&A
Yes
Reporting/Analytics
Yes
Social Media Promotion
No
Surveys/Polls
Yes
Virtual Booths
Yes
Virtual Lobby
Yes
Webinar
Alerts/Notifications
Yes
Customizable Branding
Yes
Event Management
Yes
Live Chat
Yes
Multi-Presenter
Yes
On-Demand Webinars
Yes
Polls / Voting
Yes
Q & A
Yes
Reporting/Analytics
Yes
Screen Sharing
Yes
Social Media Promotion
No