Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 11 Ratings

Total
ease
features
design
support

Description

SPoTS, which stands for Service and Problem Tracking System, is a web-based software solution designed to monitor dynamic and actionable business data. It is particularly advantageous for small to medium-sized enterprises that prefer not to handle their own information systems due to time constraints or a lack of resources. Although SPoTS is highly regarded as a trouble ticketing tool within the Information Technology sector, its capabilities extend far beyond that singular function. In fact, more than half of SPoTS' clientele operates in sectors that have no connection to Information Technology. Thanks to its versatile design, SPoTS supports a wide range of applications, including trouble ticketing, issue tracking, and customer relationship management (CRM). Developed and managed by LegendSoft, Inc., an Application Service Provider (ASP), SPoTS also offers software consulting to both public and private enterprises based in Atlanta, Georgia, showcasing its adaptability across various business needs. This makes SPoTS an invaluable asset for organizations striving for efficiency and effectiveness in their operations.

Description

SpotMe is the enterprise event platform to create engaging, personalized and compliant event experiences that help companies build better customer relationships. Run true hybrid, virtual, and in-person events with a branded and compliant event app and give your audience a hyper-personalized, interactive experience they will love. With 20+ years of unrivaled experience in the event tech industry, SpotMe is the first choice for enterprise event engagement. Our event technology is trusted by 12,000+ global Fortune 500 business leaders, including 10 of the top 20 life science companies such as J&J, Novartis, Roche, Sanofi, and GSK, the Big Four professional services networks Deloitte, PwC, EY, and KPMG, and numerous leading technology, financial, and manufacturing companies like Workday, Mercedes-Benz Group, L'Oréal, Liberty Mutual Insurance, and BNP Paribas. SpotMe has created 10,000,000+ event relationships by attracting 500,000+ attendees per month. It boasts an average score of 4.6/5 on G2 and Capterra and has been the event app leader on G2 every quarter for 5+ years.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Axis LMS No 
BriefYourMarket.com Yes 
Hubb No 
Salesforce No 
Salesforce Marketing Cloud Account Engagement No 
Veeva CRM No 
Wordly No 
Zoom Webinars No 

Integrations

Adobe Marketo Engage Yes 
Axis LMS Yes 
BriefYourMarket.com No 
Hubb Yes 
Salesforce Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Veeva CRM Yes 
Wordly Yes 
Zoom Webinars Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$290 per month
We offer annual Anywhere plans.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LegendSoft

Website

www.troubleticketsoftware.com

Vendor Details

Company Name

SpotMe

Founded

2001

Country

United States

Website

www.spotme.com/

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management Yes 

Product Features

Event Management

Attendee Management Yes 
Badge Management Yes 
Conferences / Conventions Yes 
Exhibit / Vendor Management Yes 
Gamification Yes 
Room Block Management No 
Social Media Promotion Yes 
Sponsorship Management Yes 
Surveys & Feedback Yes 
Ticketing No 
Volunteer Management Yes 
Weddings / Parties No 

Event Marketing

Audience Segmentation Yes 
Campaign Management Yes 
Email Marketing Yes 
Event Calendar Yes 
Landing Pages / Web Forms Yes 
Location-Based Marketing No 
Reporting/Analytics Yes 
Social Media Promotion No 
Surveys & Feedback Yes 
Website Management Yes 

Mobile Event

Abstract / Papers Management Yes 
Application Development Yes 
Attendee Profiles Yes 
Digital Agenda Yes 
Event Maps Yes 
Gamification Yes 
Mobile Check-in Yes 
Multi-Event Yes 
Networking Yes 
One-to-One Messaging Yes 
Real-time Notifications / Updates Yes 
Social Media Integration No 
Speaker Profiles Yes 
Sponsor Pages Yes 
Surveys / Polls Yes 

Virtual Event Platforms

Alerts/Notifications Yes 
Attendee Management Yes 
Customizable Branding Yes 
Event Management Yes 
File Sharing Yes 
Lead Capture Yes 
Live Audio/Video Chat Yes 
Live Text Chat Yes 
Mobile Access Yes 
Moderation Yes 
Pre-made Templates Yes 
Presentation Tools Yes 
Q&A Yes 
Reporting/Analytics Yes 
Social Media Promotion No 
Surveys/Polls Yes 
Virtual Booths Yes 
Virtual Lobby Yes 

Webinar

Alerts/Notifications Yes 
Customizable Branding Yes 
Event Management Yes 
Live Chat Yes 
Multi-Presenter Yes 
On-Demand Webinars Yes 
Polls / Voting Yes 
Q & A Yes 
Reporting/Analytics Yes 
Screen Sharing Yes 
Social Media Promotion No 

Alternatives

Bugzero Reviews

Bugzero

WEBsina

Alternatives

ConnexMe Reviews

ConnexMe

Evenium
NTS Reviews

NTS

NTG Clarity