Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Since over 20 years, our SPHERAes platform has been integrated to the most advanced technologies. This includes Artificial Intelligence (AI) forecasting. Supporting the interpretation and application of legislation and regulations. Supporting the organization of asset and process management. Supporting the evaluation and analysis of business operations, economic data and financial data. Supporting the integration of solutions (SPHERAes). Interfaces all existing management system and corrects any deficiencies. Analyzes external events and phenomena and integrates it. Integrates existing management system and covers inevitable gaps.
Description
Spring Labs is an innovative AI leader focused on improving efficiency and profitability within the financial services industry by leveraging advanced AI technologies. Their primary offering, Zanko, acts as an AI assistant for financial institutions, optimizing customer support and compliance workflows by automating various tasks, which allows for enhanced self-service options, increased team productivity, and an improved customer experience. The tools within Zanko empower compliance teams to cut down complaint analysis and triage times by an impressive 70% through automated processes like classification, tagging, profiling, and root cause identification. Furthermore, Zanko interprets user questions and converts them into actionable solutions, which boosts the productivity of customer service agents by 50% and fosters reliable self-service through its customer support chat feature, leading to a 30% decrease in routine support inquiries. In this way, Spring Labs continues to drive transformation in the financial services landscape, positioning institutions to better serve their clients effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EsseQuamVideri
Founded
2001
Country
Italy
Website
www.eqv.it/product-and-services/
Vendor Details
Company Name
Spring Labs
Country
United States
Website
www.springlabs.com
Product Features
Audit
Alerts / Notifications
No
Audit Planning
No
Compliance Management
Yes
Dashboard
Yes
Exceptions Management
Yes
Forms Management
No
Issue Management
Yes
Mobile Access
No
Multi-Year Planning
Yes
Risk Assessment
Yes
Workflow Management
Yes
Compliance
Archiving & Retention
Yes
Artificial Intelligence (AI)
No
Audit Management
Yes
Compliance Tracking
No
Controls Testing
Yes
Environmental Compliance
Yes
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
Yes
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
Yes
Workflow / Process Automation
No
Risk Management
Alerts/Notifications
No
Auditing
Yes
Business Process Control
Yes
Compliance Management
Yes
Corrective Actions (CAPA)
Yes
Dashboard
Yes
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
Yes
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
Yes
Risk Assessment
Yes
Product Features
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No