Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SMRT is the most powerful and profitable software a dry cleaner could find. Our end-to-end workflow product is a leader in technological innovation and sophisticated automation. SMRT was specifically designed by a dry cleaner to increase profitability. It is cloud-based, intuitive and easy to use. We are constantly looking for new ways to improve and streamline all aspects of your business, from customer communications to route management, reporting, and more.
SMRT Systems is a workflow management platform designed by dry cleaners, for dry cleaners. Our customers are located across the United States, and we are proudly located in San Francisco, CA, Malmö, Sweden, and The North Carolina Triangle.
Description
smrtPhone serves as an Agentic Conversation Platform tailored for sales teams utilizing a CRM system. By integrating both your team and trained AI agents, all communications—calls, texts, and follow-ups—are automatically documented in the corresponding CRM record, eliminating the need for manual data entry.
The platform features smrtDialer, a powerful integrated dialer that can simultaneously call between one to four lines, ensuring the representative speaks with the first respondent. Additionally, smrtAgents, the AI-driven assistants, manage inbound calls, assess leads, and follow up within a specified timeframe before transferring the conversation to a human representative equipped with complete context.
Moreover, it offers SMS/MMS automation, video calling, call recording, AI-generated call summaries, sentiment analysis, interactive voice response (IVR), customizable call workflows, local presence features, number porting, voicemail transcription, and a comprehensive mobile application.
The platform seamlessly connects with a variety of CRM systems such as Podio, Salesforce (including Left Main REI), InvestorFuse, Tape, GoHighLevel, Invelo, Realeflow, Carrot, and DataSift, enhancing its versatility.
Designed with compliance in mind, it adheres to TCPA, CCPA, CPNI, and STIR/SHAKEN regulations, ensuring that users can operate within legal guidelines. Since its launch in 2017, smrtPhone has continually evolved to meet the needs of dynamic sales teams.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$75/terminal/month
Free Trial
No
Free Version
No
Pricing Details
$24/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SMRT Systems
Founded
2015
Country
United States
Website
smrtsystems.com
Vendor Details
Company Name
smrtPhone
Founded
2007
Country
United States
Website
www.smrtphone.io
Product Features
Dry Cleaning
Barcoded Garments
Yes
Customer Accounts
Yes
Email Marketing
Yes
Employee Management
Yes
Point of Sale (POS)
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No