Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SMMware consolidates numerous functionalities into a single software solution, catering to both Sales and Operations needs effectively. This streamlined approach minimizes the number of integrations required, which in turn alleviates complications and cuts down on expenses. Conventional wisdom has suggested leveraging many different services that each specialize in distinct operational facets, such as tracking hours worked. Notably, SMMware is optimized for mobile devices, whether they are smartphones or tablets, and is compatible with both iPhone and Android systems. The platform facilitates the scheduling of diverse event types, and by tagging events accordingly, it can automatically retrieve helpful details such as addresses. Furthermore, SMMware enables SMS notifications to be sent to team members whenever there are modifications to events, ensuring everyone stays informed without incurring extra costs for this capability. The software also provides multiple options for color-coding your calendar, with a highly adaptable key at the bottom that allows each 'tag' to be customized for both label and color, enhancing the user experience. In this way, SMMware not only simplifies your operations but also enhances communication and organization within your team.
Description
Wisdom WFM. This is the most reliable and easy way to manage your workforce. It's easy to have happy agents, short wait times and high productivity. Wisdom WFM is the market leader for Modern AI Based Workforce Management. It was the first company to use real data for forecasting, and it remains the only one with this capability. Wisdom uses an AI-based solution that analyzes every transaction detail. It can forecast and schedule chat, phone, and email calls. Wisdom WFM is a complete solution which has been proven to reduce wait time, reduce customer complaints and improve the job satisfaction of your front-line staff.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
No
Mailchimp
No
QuickBooks Online
No
Pricing Details
$45 per month
Free Trial
Yes
Free Version
No
Pricing Details
$2000.00/month/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SMMware
Country
United States
Website
www.smmware.com
Vendor Details
Company Name
L3 Prime
Founded
2002
Country
Canada
Website
wisdomwfm.com
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
Yes
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
No
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
No
Online Invoicing
Yes
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No
Business Management
Billing & Invoicing
No
CRM
Yes
Employee Management
No
Financial Management
No
Inventory Management
No
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
No
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
No
Employee Scheduling
Appointment Management
No
Automated Scheduling
No
Calendar Management
No
Employee Database
No
Group Scheduling
No
Messaging
No
Mobile Access
No
Payroll Management
No
Reporting/Analytics
No
Resource Management
No
Schedule Distribution
No
Scheduling
No
Shift Scheduling
No
Shift Swapping
No
Time Clock
No
Time Tracking
No
Vacation / Leave Tracking
No
Time and Expense
Activity Tracking
No
Billable Hours Tracking
No
Billing Rate Management
No
Expense Tracking
No
Invoice Processing
No
Multiple Billing Rates
No
Project Tracking
No
Reimbursement Management
No
Time Tracking by Client
No
Time Tracking by Project
No
Product Features
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes