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Average Ratings 2 Ratings

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support

Description

SMART stands out as the sole platform for stakeholder engagement that enables users to monitor engagement both at an organizational level and for individual stakeholders. Over the years, SMART has transformed into a comprehensive solution for stakeholder management and engagement. Its design ensures security and scalability, accommodating everyone from independent users to thousands of participants. Key features of SMART include stakeholder mapping, multi-channel communication, CRM capabilities, event management, and stakeholder classification. Since your stakeholders interact with one another, SMART facilitates connections among various groups, organizations, and individuals. The platform includes an automatic stakeholder update feature that empowers stakeholders to manage their interactions with you efficiently. By integrating social media, email, SMS, and CRM, SMART helps create a well-rounded understanding of your stakeholders. Additionally, users can easily build web forms to discover and analyze new stakeholders without needing any HTML skills. Collaborating with AWS, SMART harnesses cloud technology to deliver a scalable, resilient, and dependable service, ensuring that users always have access to the tools they need for effective engagement. This comprehensive approach makes SMART an essential asset for organizations focused on fostering robust stakeholder relationships.

Description

Tractivity stands out as the leading stakeholder relationship management (SRM) software in Europe, consolidating all one-to-one engagement and communication into a unified platform. Extensively utilised across both public and private sectors, Tractivity provides global organisations with the means to effectively manage projects while fostering trusted relationships with communities and stakeholders. Tailored to enhance efficiency and promote impactful stakeholder engagement, Tractivity addresses challenges such as siloed working, suboptimal engagement management, insecure data storage, and fragmented data. Empowering you with a comprehensive suite of tools, Tractivity enables the creation of influential communications. Seamlessly execute successful stakeholder engagement projects and consultations from inception to completion by leveraging a single source of truth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Google Maps No 
Microsoft Outlook No 
Microsoft Teams No 

Integrations

Amazon Web Services (AWS) No 
Google Maps Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

£9495
Annual subscription, everything included, no hidden fees.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Syrenis

Founded

2000

Country

United Kingdom

Website

smart.syrenis.com

Vendor Details

Company Name

Tractivity

Founded

1997

Country

United Kingdom

Website

www.tractivity.co.uk

Product Features

Stakeholder Relationship Management

Community Investment Tracking No 
Stakeholder Assessment No 
Stakeholder Commitments Management No 
Stakeholder Complaint Management No 
Stakeholder Consultation Tracking No 
Stakeholder Engagement No 
Stakeholder Grievance Management No 
Stakeholder Information Management No 
Stakeholder Issues Management No 
Stakeholder Mapping No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar Yes 
File Sharing Yes 
Knowledge Management No 
Newsletter Management Yes 
Surveys & Feedback Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management Yes 
Employee Directory Yes 
Event Calendar Yes 
Newsletter Management Yes 
Photo Gallery No 
Social Sharing No 
Survey Management Yes 
Telephony No 
Video Chat No 
Voice Chat No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration Yes 
Messaging No 
Mobile Access Yes 
Patient Education No 
Patient Portal No 
Personal Health Record Yes 
Progress Tracking Yes 
Self Management No 

Public Relations

Article Author Database No 
Auto-Update Media Lists No 
Campaign Management Yes 
Clippings Management No 
Communications Calendar Yes 
Contact Management Yes 
Digital Asset Management Yes 
Direct Mail Management No 
Email Distribution Yes 
Press Monitoring No 
Press Release Builder No 

Stakeholder Relationship Management

Community Investment Tracking No 
Stakeholder Assessment Yes 
Stakeholder Commitments Management Yes 
Stakeholder Complaint Management Yes 
Stakeholder Consultation Tracking Yes 
Stakeholder Engagement Yes 
Stakeholder Grievance Management Yes 
Stakeholder Information Management Yes 
Stakeholder Issues Management Yes 
Stakeholder Mapping Yes 

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