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features
design
support

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Description

SM2 serves as the core component of the suite. It captures social data in real-time from countless social and digital media sources worldwide, maintaining three years of ongoing historical data. This platform allows users to define the specific conversations they wish to track and analyze through its robust search capabilities. Users can access a diverse array of pre-configured reports that reveal trends in volume, share of voice across various media types—such as social networks, blogs, news outlets, reviews, forums, and message boards—along with insights into sentiment, leading authors, geographic distribution, languages, and user demographics like age and gender. Advanced Boolean search queries paired with effective ad and spam detection deliver highly pertinent search outcomes. Additionally, SM2 can generate language-specific searches across 48 languages, enhancing its versatility. Moreover, its ensemble-based sentiment detection algorithm can be fine-tuned to better reflect the way customers communicate within different languages and sectors, providing a more tailored analysis.

Description

YouScan, a social media listening platform that uses image recognition technology, is powered by YouScan. It allows agencies and enterprises to instantly access customer conversations online. Users can seamlessly complete the most difficult tasks with ease thanks to smart alerts, trend detection, sentiment analysis and smart alerts. Major brands like L'Oreal and Nestle use YouScan to efficiently identify potential customers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Freshdesk No 
HubSpot CRM No 
HubSpot Customer Platform No 
Instagram No 
Slack No 
UseDesk No 
X (Twitter) No 
Zendesk No 

Integrations

Facebook Yes 
Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Instagram Yes 
Slack Yes 
UseDesk Yes 
X (Twitter) Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$299.00/month
STARTER 3
Ideal for SMBs and Startups

Social listening essentials:
- 3 topics (text-based search queries)
- Up to 15,000 monthly mentions
- Full coverage of supported social media, blogs, forums, reviews, and online news sources

Included powers 🚀:
- Insights Copilot AI Agent (10 questions/mo)
- Aspect sentiment analysis, trend detection, word clouds, and more
- Slack, Microsoft Teams or WhatsApp integration (1 integration per account)
- Mention Wall for TVs and big screens

Unlimited capabilities ♾️:
- Unlimited users
- Unlimited Social Searches
- Unlimited rules and alerts
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Social Data Intelligence

Website

socialdataintelligence.com/services/

Vendor Details

Company Name

YouScan

Founded

2009

Country

Ukraine

Website

youscan.io

Product Features

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis Yes 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking No 

Product Features

Social Media Monitoring

Audience Segmentation Yes 
Competitive Analysis Yes 
Configurable Alerts Yes 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring Yes 
Influencer Tracking Yes 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

Alternatives