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Description

SM2 serves as the core component of the suite. It captures social data in real-time from countless social and digital media sources worldwide, maintaining three years of ongoing historical data. This platform allows users to define the specific conversations they wish to track and analyze through its robust search capabilities. Users can access a diverse array of pre-configured reports that reveal trends in volume, share of voice across various media types—such as social networks, blogs, news outlets, reviews, forums, and message boards—along with insights into sentiment, leading authors, geographic distribution, languages, and user demographics like age and gender. Advanced Boolean search queries paired with effective ad and spam detection deliver highly pertinent search outcomes. Additionally, SM2 can generate language-specific searches across 48 languages, enhancing its versatility. Moreover, its ensemble-based sentiment detection algorithm can be fine-tuned to better reflect the way customers communicate within different languages and sectors, providing a more tailored analysis.

Description

Twingly provides a comprehensive API platform that aggregates social and news data from a vast array of online sources, including 3 million daily news articles sourced from 170,000 active outlets spanning over 100 countries; 3 million active blogs with 3,000 new entries each day; 10 million forum posts collected from 9,000 international forums; more than 60 million customer reviews each month; and 18 million posts and documents from the dark web. Its suite of RESTful APIs facilitates natural-language queries, advanced filtering options, and a unique metadata scoring system, allowing for smooth integration through both web interfaces and API access. Twingly also enables users to incorporate custom sources, monitor historical data, and oversee system uptime with an intuitive dashboard, thereby enhancing the efficiency of data ingestion, normalization, and search processes. Additionally, Twingly's robust architecture and thorough documentation simplify the integration of both real-time and historical social media insights into various media monitoring workflows, making it a versatile tool for users in need of extensive data analysis. This extensive functionality empowers organizations to leverage social media intelligence more effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Social Data Intelligence

Website

socialdataintelligence.com/services/

Vendor Details

Company Name

Twingly

Founded

2006

Country

Sweden

Website

www.twingly.com

Product Features

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis Yes 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking No 

Product Features

Alternatives